Shop Manager

Description

The Shop Manager is responsible for overseeing the operations of a hair salon, managing staff, ensuring high service quality, and achieving sales targets. This role requires extensive hairdressing experience, leadership skills, and a strong customer service orientation. EA License Number: 22C1267 EA Personnel: R22110252

Responsibilities and Duties

- Manage the overall operations of one salon, including sales, service quality, and customer satisfaction. - Lead, motivate, and supervise salon staff to achieve sales and performance targets. - Ensure smooth daily operations and handle customer concerns professionally. - Maintain a high standard of customer service and professional salon presentation. - Work effectively under pressure in a fast-paced service environment.

Qualifications and Requirements

- Minimum 10 years of hands-on hairdressing experience. - Proven ability to manage a salon and achieve sales performance targets. - Strong leadership and customer service skills. - Willingness to work weekends and public holidays. - Flexible to follow weekday off schedules based on operational needs. - Professional demeanor and service-oriented attitude. - Ability to work under supervision if required.

Working Condition

Working hours

6-day work week with one weekday off, Must be available on weekends and public holidays.