Head of Human Resource (4 Star Hotel)

Description

This Human Resources (HR) professional will play a key role in all aspects of HR management for a hotel. Responsibilities include recruitment, compensation and benefits, employee relations, training and development, and staff welfare. The successful candidate will ensure compliance with labor laws and regulations, manage employee relations, and develop and implement HR policies and programs.

Responsibilities and Duties

* Manage the recruitment process to source, identify, and select qualified candidates who align with the hotel's requirements. * Conduct market research to provide insights and trends to improve recruitment strategies and workforce planning. * Find and recruit external candidates to complement the hotel's workforce, adhering to local labor laws. * Monitor recruitment efforts to ensure they align with business needs. * Prepare monthly reports on manpower, turnover, and other HR metrics. * Ensure salaries for new hires and promotions are within approved salary ranges. * Conduct annual salary and benefits surveys to maintain an updated database on compensation packages offered by competitors. * Oversee and manage the annual performance appraisal process. * Administer fringe benefits for various staff categories according to HR policies and procedures. * Gather and compile reports on manpower and labor costs. * Assist in compiling data for the HR budget. * Maintain an efficient HR system to provide timely and accurate information to management and departments. * Offer counseling services to help staff perform their jobs more effectively. * Provide guidance on recruitment, training, development, staff welfare, compensation, and retention. * Advise department heads and managers on HR matters, ensuring compliance with policies, procedures, and local laws. * Assist in creating and updating HR policies and procedures. * Review existing HR policies and practices to explore standardization opportunities. * Interpret hotel policies to key personnel and ensure adherence. * Approve part-time and overtime requests for departments. * Establish effective communication channels between the hotel and employees. * Handle industrial relations matters, including collective bargaining with unions, resolving employee disputes, and conciliation with unions or the ministry. * Conduct Board of Inquiry for disciplinary issues and recommend actions to maintain staff discipline. * Foster positive relationships with unions, liaise with union officials, and resolve grievances according to legal requirements. * Develop and implement HR and industrial relations policies, guidelines, and practices for the hotel. * Review employee-related activities to ensure compliance with local legislation, safety regulations, and legal requirements. * Network with other HR professionals in the hotel industry to stay informed on salary administration, compensation, and benefits. * Collaborate with department heads to assess training and development needs, maintaining open communication to improve employee skills, knowledge, and attitudes. * Monitor training expenses to stay within budget. * Prepare monthly and yearly reports on training activities. * Oversee the maintenance and regular updates of training records. * Promote a positive work environment through sports and recreational activities. * Ensure the maintenance of staff facilities to create a motivating environment. * Oversee the staff cafeteria and ensure the provision of nutritious meals. * Ensure all notices are displayed on the staff canteen notice board. * Assist employees with welfare-related matters. * Manage medical costs and ensure adequate insurance coverage. * Perform other duties as assigned by management. * Collaborate with department heads to create effective performance reviews and development plans to measure individual performance, identify areas for improvement, and address challenges. * Work with senior management to identify high-potential employees. * Develop career programs for key employees to support the company's growth. * Create programs and timelines to facilitate smooth transitions for employees entering or exiting their positions.

Qualifications and Requirements

* Diploma or higher qualification in a related field (e.g., Human Resources Management). * At least 3 years of experience in HR management. * Proficiency in Microsoft Office Suite applications. * Excellent communication skills.

Working Condition

Salary

Basic Salary 5000