Restaurant Manager

Description

Manage daily restaurant operations, ensuring hygiene, safety, smooth service, staff supervision, and exceptional guest experiences. EA License Number: 22C1267 EA Personnel: R22110252

Responsibilities and Duties

- Adhere to hygiene and safety standards - Take reservations and inquire about purpose of visit - Present menu and communicate promotions, specials, and items to customers - Take food and beverage orders, repeat orders, and inform guests of estimated service time - Oversee team of servers assigned to each shift - Key orders efficiently in the Point-of-Sale system - Process payments and check bills promptly - Assist the assistant general manager in planning and organizing special events - Check food and beverage inventories and stocks accurately and consistently - Complete opening, operating, and closing procedures - Handle issues with cashier payments - Escalate guest complaints to duty manager if service recovery cannot be conducted - Follow standard operating procedures - Perform any other duties as assigned

Qualifications and Requirements

- Minimum 3 years of restaurant management experience - Strong leadership and team supervision skills - Knowledge of hygiene and safety regulations in F&B - Proficiency in using POS systems - Excellent customer service and problem-solving skills

Working Condition

Working hours

Full-time, 6 days/week including weekends & public holidays