Head of Human Resource (Hospitality Industry)

Description

This is a multifaceted role where you'll play a key part in attracting, retaining, and developing top talent for our hotel. You'll wear many hats, from sourcing and recruiting qualified candidates to managing employee relations, compensation, and training.

Responsibilities and Duties

* Source, identify, and select qualified candidates who align with the hotel's requirements. * Conduct market research to stay updated on labor market trends and inform recruitment strategies. * Find and recruit external candidates to complement the existing workforce, adhering to all labor laws. * Monitor recruitment efforts to ensure they align with business needs. * Prepare monthly reports on manpower, turnover, and other HR metrics. * Ensure salaries and promotions are in line with approved salary ranges. * Conduct annual salary and benefits surveys to maintain an updated database on competitor offerings. * Oversee and manage the annual performance appraisal process. * Administer fringe benefits for various staff categories according to HR policies. * Gather and compile reports on manpower and labor costs. * Assist in compiling data for the HR budget. * Maintain an efficient HR system to provide timely and accurate information to management and departments. * Offer guidance and support to staff to help them perform their jobs effectively. * Provide advice on recruitment, training, development, staff well-being, compensation, and retention strategies. * Advise department heads and managers on HR matters, ensuring adherence to policies and local laws. * Collaborate on creating and updating HR policies and procedures. * Review existing HR policies and explore opportunities for standardization. * Interpret hotel policies to key personnel and ensure compliance. * Approve part-time and overtime requests for various departments. * Establish clear communication channels between the hotel and its employees. * Work with department heads to assess training needs and maintain open communication to improve employee skills and knowledge. * Monitor training expenses to stay within budget. * Prepare reports on training activities on a monthly and yearly basis. * Oversee the maintenance and regular updates of training records. * Promote a positive and healthy work environment through sports and recreational activities. * Oversee the maintenance of staff facilities to create a motivating work environment. * Manage the staff cafeteria, ensuring the provision of nutritious meals. * Display all relevant notices on the staff canteen notice board. * Assist employees with welfare-related matters. * Manage medical costs and ensure adequate insurance coverage. * Perform any other duties assigned by management. * Collaborate with department heads to create effective performance reviews and development plans to measure individual performance, identify areas for improvement, and address challenges. * Partner with top management to identify high-potential employees. * Develop career paths for key employees to support the company's growth strategy. * Create programs to facilitate smooth transitions for employees entering or exiting their positions.

Qualifications and Requirements

* Diploma or higher qualification in a related field (e.g., Human Resources Management) * At least 3 years of experience in a related role * Proficiency in Microsoft Office Suite applications * Excellent communication and interpersonal skills

Working Condition

Salary

Basic Salary 5000