Housekeeping Supervisor

Description

The Housekeeping Supervisor is responsible for conducting daily briefings with staff and managing all tasks within their team. This includes ensuring the cleanliness of guest rooms, balconies, corridors, linen rooms, and housekeeping pantries in accordance with established standards and procedures. The Supervisor ensures rooms are inspected and ready for sale after cleaning. They maintain a section floor report, perform regular room checklists, and accurately record room statuses in the allocated section. Additionally, the Supervisor will perform any other duties assigned by management to ensure smooth operations.

Responsibilities and Duties

* Hold daily briefings with staff on the floor. * Oversee and supervise all tasks performed by the team. * Ensure guest rooms, balconies, corridors, linen rooms, and housekeeping pantries are cleaned and maintained according to established standards and procedures. * Ensure that rooms cleaned by staff are properly inspected and prepared for sale. * Maintain a section floor report and regularly conduct room inspections. * Accurately record the status of rooms in the assigned section. * Perform any other reasonable tasks as directed by Management

Qualifications and Requirements

* Minimum of 2 years of experience in housekeeping or a supervisory role in the hospitality industry. * Strong knowledge of housekeeping standards, procedures, and safety protocols. * Ability to manage, motivate, and supervise a team effectively. * Excellent attention to detail and organizational skills. * Ability to inspect and maintain cleanliness in guest rooms, public areas, and housekeeping facilities. * Good communication skills to conduct briefings and coordinate with other departments. * Ability to handle room status reports and perform regular inspections. * Ability to work under pressure and meet deadlines. * Flexibility to work shifts, weekends, and public holidays as required. * Strong problem-solving skills and ability to resolve issues promptly. * Familiarity with housekeeping equipment and cleaning chemicals.

Working Condition

Working hours

5 days / 44 hours