Director of Food & Beverages

Description

The Director of Food & Beverages oversees all food and beverage operations and staff, ensuring the highest standards of service, quality, and efficiency. This role serves as a strategic business leader responsible for developing departmental strategies, maintaining brand service standards, and driving profitability across multiple outlets. EA License Number: 22C1267 EA Personnel: R22110252

Responsibilities and Duties

**Operational Leadership** - Oversee day-to-day operations of four outlets, ensuring smooth and efficient service. - Develop and implement operational strategies, SOPs, and quality standards. - Monitor guest satisfaction and address feedback to enhance experiences. **Financial Management** - Prepare and manage annual budgets, forecasts, and P&L statements. - Drive revenue growth through promotions, upselling, and cost control. - Ensure cost efficiency in procurement, inventory, and labor management. **Team Leadership & Development** - Lead, mentor, and inspire outlet managers and teams to achieve excellence. - Recruit, train, and retain high-performing staff. - Conduct regular performance reviews and develop career progression plans. **Guest Experience & Standards** - Ensure consistent delivery of brand service standards across all outlets. - Collaborate with culinary and service teams on menus, concepts, and seasonal offerings. - Uphold hygiene, health, and safety regulations in compliance with local laws. **Strategic Contribution** - Partner with Marketing to create impactful F&B promotions and events. - Monitor market trends and competitor activities to maintain competitiveness. - Contribute to organization-wide strategic initiatives as part of the senior leadership team.

Qualifications and Requirements

- Bachelor’s degree in Hospitality Management or related field preferred. - 8–10 years of progressive F&B leadership experience, with at least 3 years in senior management within luxury hospitality. - Proven ability to manage multi-outlet operations with strong financial acumen. - Excellent leadership, communication, and interpersonal skills. - Creative and strategic mindset for developing innovative F&B concepts. - Strong understanding of food safety, service excellence, and industry trends.

Working Condition

Working hours

Retail hours (5-day work week, including weekends and public holidays)