F&B Operations Manager

Description

Recognized globally for luxury hospitality and exceptional guest experiences. The hotel combines heritage charm with modern elegance, offering an outstanding work environment for hospitality professionals. Reporting directly to the Assistant Director of Food & Beverage, the F&B Operations Manager plays a crucial role in elevating the hotel’s food and beverage offerings as a brand differentiator. This dynamic, hands-on leadership role ensures the smooth success of both F&B and Banquet operations. The role also drives revenue growth while maintaining profitability and upholding the highest standards of service and quality. EA License Number: 22C1267 EA Personnel: R22110252

Responsibilities and Duties

* Oversee the day-to-day Food & Beverage and Banquet operations. * Drive sales potential in appointed outlets as directed by the Food & Beverage Head of Department. * Manage departmental costs in line with sales while maintaining quality. * Lead the team with an entrepreneurial mindset, identifying opportunities to grow business. * Ensure strict adherence to fire safety, hygiene (including HACCP), and all hotel regulations. * Foster innovation and encourage idea-sharing across Kempinski hotels. * Support Human Resources and Talent Development initiatives. * Assist with annual budgeting and monthly financial performance reviews. * Source and improve quality of products while communicating effectively with stakeholders. * Develop annual marketing plans in collaboration with Sales & Marketing, including competitor analysis. * Stay updated with global and local food & beverage trends. * Ensure outlet managers implement effective training programs.

Qualifications and Requirements

* Minimum 5 years of F&B management experience, preferably in luxury hotels. * Proven expertise in various dining concepts, including all-day dining, banquets, signature restaurants, and celebrity chef venues. * Fluent in spoken and written English. * Strong leadership and motivational abilities with adaptable communication skills. * Positive, resourceful, and solution-oriented, able to thrive under pressure. * Excellent multi-tasking and organizational skills, with ability to meet tight deadlines.

Working Condition

Working hours

Rotating shifts, including weekends and public holidays