Senior Human Resource Manager (Hospitality Industry, Hotel)

Description

This role is responsible for all aspects of Human Resources management within a hotel. The successful candidate will oversee recruitment, compensation, employee relations, training, and staff welfare. They will ensure compliance with labor laws and regulations, manage employee relations, and develop and implement HR policies and programs.

Responsibilities and Duties

* Manage staffing needs by sourcing, identifying, and selecting qualified candidates. * Conduct market research to inform recruitment strategies and workforce planning. * Find and hire external candidates to complement the hotel's workforce, adhering to labor laws. * Monitor recruitment efforts to ensure alignment with business needs. * Prepare monthly reports on manpower, turnover, and other HR metrics * Ensure salaries and promotions align with approved salary ranges. * Conduct annual salary and benefits surveys to maintain an updated database of competitor compensation packages. * Oversee and manage the annual performance appraisal process. * Administer fringe benefits for various staff categories according to HR policies. * Gather and compile reports on manpower and labor costs. * Assist in compiling data for the HR budget. * Maintain an efficient HR system to provide timely and accurate information to management. * Offer counseling services to help employees perform their jobs more effectively. * Provide guidance on recruitment, training, development, staff welfare, compensation, and retention. * Advise department heads and managers on HR matters, ensuring adherence to policies and local laws. * Assist in creating and updating HR policies and procedures. * Review existing HR policies and practices to explore standardization opportunities. * Interpret hotel policies to key personnel and ensure compliance. * Approve part-time and overtime requests for departments. * Establish effective communication channels between the hotel and employees. * Handle industrial relations matters, including collective bargaining with unions, resolving employee disputes, and conciliation. * Conduct Board of Inquiry for disciplinary issues and recommend actions to maintain staff discipline. * Foster positive relationships with unions, liaise with union officials, and resolve grievances according to legal requirements. * Develop and implement HR and industrial relations policies for the hotel. * Ensure employee-related activities comply with local legislation, safety regulations, and legal requirements. * Network with other HR professionals to stay informed on salary administration, compensation, and benefits. * Collaborate with department heads to assess training needs and maintain open communication to improve employee skills and knowledge. * Monitor training expenses to stay within budget. * Prepare reports on training activities. * Oversee the maintenance and updating of training records. * Promote a healthy work environment through sports and recreational activities. * Ensure the maintenance of staff facilities to create a motivating environment. * Oversee the staff cafeteria and ensure the provision of nutritious meals. * Display staff notices on the designated board. * Assist employees with welfare-related matters. * Manage medical costs and ensure adequate insurance coverage. * Perform other duties as assigned by management. * Collaborate with department heads to create performance reviews and development plans to measure individual performance and identify areas for improvement. * Work with top management to identify high-potential employees. * Develop career programs for key employees to support company growth. * Create programs to facilitate smooth transitions for employees entering or exiting their positions.

Qualifications and Requirements

* Diploma or higher in a related field. * At least 3 years of experience in HR management. * Proficiency in MS Office applications. * Excellent communication skills.

Working Condition

Salary

Basic Salary 5000