Digital Marketing Executive

Description

We are looking for a dynamic and detail-oriented Digital Marketing Executive to manage and grow our social media presence, create engaging content, and foster interaction with our audience across platforms like Facebook. The role involves maintaining and updating our CRM database to ensure accurate customer information and effective communication. You will also lead live streaming activities, ensure smooth order fulfillment, and coordinate stock transfers to enhance the customer experience. Additionally, you will assist in showcasing our products through marketing campaigns, support local roadshows and events, and handle daily marketing administration tasks. The ideal candidate is proactive, organized, and able to work both independently and collaboratively in a fast-paced environment.

Responsibilities and Duties

* Social Media Engagement: Manage and expand our social media presence, including Facebook and other platforms, by creating engaging content and fostering meaningful audience interactions. * Customer Relationship Management: Maintain and regularly update the CRM database to ensure accurate customer information and facilitate effective communication. * Live Streaming Leadership: Oversee live streaming activities, ensure timely order fulfillment, and coordinate stock transfers to enhance the customer experience. * Customer Issue Resolution: Address customer complaints promptly and provide appropriate solutions to ensure satisfaction. * Product Promotion: Prepare and update product listings for marketing campaigns to effectively showcase our offerings and engage customers. * Event Support: Provide essential administrative assistance for local roadshows and events, ensuring their smooth execution. * Marketing Operations Optimization: Manage daily marketing administration tasks to ensure efficient department operations, while also handling any additional ad-hoc duties as required.

Qualifications and Requirements

Diploma or Bachelor's degree in Marketing or a related field At least 1 year of marketing experience Demonstrated ability to meet deadlines and manage tasks efficiently within set timelines Strong organizational skills with the ability to multitask effectively Excellent communication and interpersonal abilities Proficiency in Microsoft Office and various social media platforms Capable of working independently and collaboratively in a fast-paced environment

Working Condition

Working hours

5 days / 44 hours