Housekeeping Assistant
Nextbeat Singapore Pte Ltd
Updated Date : 20 Dec 2024
- Job Category: Housekeeping(Cleaning)
- Salary: $3,400 - $3,500 SGD
- Job Type: Full-Time
- Location: East Area
- Working Hours: 5 days / 44 Hours ( Shift work including Weekends and PH)
Description
To consistently attract repeat guests, the impression and comfort of their room play a crucial role. As an Assistant Housekeeper, you will help oversee the day-to-day housekeeping and laundry operations, ensuring everything runs smoothly and that high standards are maintained to provide memorable and exceptional guest experiences. Nextbeat Singapore Pte.Ltd. EA License Number: 22C1267
Responsibilities and Duties
Ensure the housekeeping and laundry services are consistently top-notch * Conduct routine inspections of all guest rooms and public areas, such as furnishings, equipment, linens, restrooms, and the lobby, to ensure cleanliness and proper maintenance when the Assistant Executive Housekeeper is absent, ensuring guest satisfaction. * Fulfill special requests from guests, VIPs, repeat visitors, and club members. * Assist guests with inquiries and complaints, aiming for complete guest satisfaction. * Maintain a polished appearance and take pride in wearing your uniform. * Build strong rapport with team members and ensure their performance is effectively managed. * Maintain clear communication with the Executive Housekeeper on all matters related to the Housekeeping Department. * Assist the Executive Housekeeper with daily meetings, routine cleaning programs, and workforce planning, ensuring appropriate staffing levels. * Act on behalf of the Assistant Executive Housekeeper in their absence. * Collaborate with other departments on housekeeping-related matters. * Evaluate the appearance, discipline, and efficiency of all staff under your supervision, taking immediate corrective action when necessary. * Assist with deep cleaning projects and provide support to housekeeping staff during peak periods. * Monitor and ensure that the housekeeping team delivers prompt and courteous service to guests. * Assist in preparing and monitoring the hotel’s annual budget, with a focus on increasing profitability. * Control departmental costs to maximize profitability. * Handle special requests from guests, VIPs, repeat visitors, and club members.
Qualifications and Requirements
A Diploma in Hospitality & Tourism or equivalent is required, with a minimum of 3 years of supervisory experience, including management responsibilities.
Working Condition
Working hours
5 days / 44 Hours ( Shift work including Weekends and PH)
Company
Nextbeat Singapore Pte Ltd
6A Shenton Way, #04-01, The Work Project, OUE Downtown Gallery, Singapore 068815
Working Location
Confidential
Central Business District (CBD)
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