Housekeeping Coordinator

Description

As the Housekeeping Coordinator, you will serve as the central point of contact for the housekeeping team, overseeing the seamless operation of daily activities. You will assign tasks to Room Attendants, dispatch House Attendants and Runners to meet guest requests, and contribute to the overall efficiency of the housekeeping department.

Responsibilities and Duties

Manage incoming calls, handle guest requests, lost and found items, and ensure knowledge of housekeeping operations. Maintain daily operational records and update the housekeeping data board, including details like expected showroom/inspection dates. Prepare VIP amenities list as needed. Coordinate with the Front Office and other departments as required. Work with the Engineering/Maintenance department to address room maintenance issues. Ensure proper handover of responsibilities to the next shift with detailed communication. Maintain inventory and stock supplies, including guestroom amenities, stationery, and cleaning materials. Assist the Executive Housekeeper in preparing monthly reports and budgets. Oversee the upkeep and organization of the Housekeeping office, including filing and maintenance tasks.

Qualifications and Requirements

Degree or Diploma in Hospitality and Tourism Management. At least three (3) years of relevant experience in the hospitality industry. Proven leadership skills with the ability to manage and guide a team. Excellent interpersonal and communication skills, with strong organizational abilities. Capable of working both independently and collaboratively within a team.

Working Condition

Working hours

5 days / 44 hours