Service Crew

Description

ICE Lab is a premium Korean café serving food, coffee and desserts of variety (Bingsu). Originally found by a famous Korean celebrity, we bring the best of Korean food, snowy flake dessert and Korean culture to our customers.

Responsibilities and Duties

This position will demonstrate efficient and friendly counter service, with a keen eye for details to identify any service lapse. You should possess a good service mindset; perform duties that lead to a high level of customer satisfaction within company guidelines and policies, as well as provide strong support to your superiors to work to improve the cafe. As a Service Staff or Kitchen Assistant you are responsible in the service operation of our Cafe branch, which include: ・Offering a friendly and efficient services to all customers; process guests orders to ensure that all items are prepared and served promptly. ・Assists in setup and clear down of the front and back of cafe/restaurant operations. ・Ensure food safety regulations are followed as according to NEA’s policy. ・Promote and sell our range of bingsu, snowflake, dessert, and other products to customers. ・Attending to customers’ needs and enquiries. ・Receiving and checking of inventory of goods and supplies. ・Any and other assistance as required by the lab manager. ・Maintain an efficient team, driving the team towards the objectives of the Company. ・Manage part time employees’ performance in line with job descriptions. ・Follow the company’s SOP & policy.

Qualifications and Requirements

・1~2 years of experience in F&B ・Strong work ethics, communication, and interpersonal skills. ・Willingness to learn andpositive attitude. This position is a hands-on, operations support role and as such we require someone with drive, efficiency and assertiveness, high initiative, and positive attitude. Someone who is passionate about growing this café as a team.

Working Condition

Working hours

・5 days 45hrs

Interview Process

CV screening → 1 to 2 interviews