Waiter / Waitress / Service Captain

Responsibilities and Duties

・Oversee the daily operations of the outlet ・Provide a high quality of service and deliver excellent dining experience to all the guests ・Make wine recommendations and selection for perfect wine and food pairing ・Planning of staff roster and assign duties to team members ・Provide training and orientation to new and existing staff on company policies, customer service, product knowledge and POS usage ・Adaptable and responsive to crowd conditions, restaurants incidents, customer enquiries and feedback ・Ensure the POS system is being used according to company standards ・Manage all goods delivery processes including product verification, proper storage and integration into POS ・Participate in monthly stock take, and report spoilage, damage and theft ・Ensure that all cash monies are counted and accurate before the outlet opens and after the outlet closes ・Perform other duties to help the whole team ensure the smooth running of the restaurant

Qualifications and Requirements

・Commitment on weekends and public holidays ・2 years relevant service experience in F&B ・WSET Level 2 and above is a great advantage ・Good wine knowledge/ experience in handling and serving wines is great advantage ・Customer-oriented, enjoys interacting with customers and sales driven

Working Condition

Working hours

・Straight shifts. Mon-Fri 3pm - 1030pm; Sat, Sun and PH 11am - 1030pm

Other benefits

・AWS: pro-rated according to service length and work performance ・Incentive: bottle sales incentive on agency wines ・AL: 10D ・ML: 14D outpatient, 60D HPL (inclusive of outpatient) ・Staff meals ・Late transport

Interview Process

CV screening → 1 to 2 interviews