Supervisor

Description

We are seeking a service-oriented and proactive Floor Supervisor to support daily operations and ensure an outstanding guest experience. This role works closely with the management team to supervise the dining floor, coordinate service flow, and maintain high operational standards in cleanliness, customer service, and team performance.

Responsibilities and Duties

*Collaborate with the Assistant Manager and Manager to ensure seamless floor operations. *Oversee and ensure proper procedures are followed during opening and closing of the outlet. *Address customer feedback or concerns promptly and offer practical solutions to enhance satisfaction. *Engage with guests in a warm, professional manner to foster a positive dining experience. *Maintain overall cleanliness and presentation of the dining area. *Enforce safety, hygiene, and sanitation standards in accordance with regulations.

Qualifications and Requirements

*A Bachelor’s Degree in Hospitality, Retail Management, or a related field is preferred. *Minimum of 1 year of supervisory experience in a restaurant, café, or hotel setting. *Strong leadership skills with the ability to motivate and guide a team. *Excellent interpersonal and communication skills. *Passionate about customer service and committed to delivering a high-quality guest experience.

Working Condition

Salary

Basic Salary 2500