Service Crew

Description

Music is life. And we're in it for the song, art, tastes and the authentically Hard Rock touch. Live inside the moment at a Hard Rock Hotel, Resort or All-Inclusive experience, where classic memorabilia sets the stage for a one-of-a-kind experience. Feel your heart pound to the beat of our live music at Hard Rock Live entertainment venues. Catch your breath as you bet it all on one more toss of the dice at Hard Rock Casino. And don't forget to “mmmmm”, “ooooh” and “aahhh” to the flavors of Hard Rock Cafe.

Responsibilities and Duties

・Taking guests’ orders. ・Running food. ・Handling cash & other forms of payment. ・Making proficient sales transactions - using a point-of-sale system. ・Properly checks I.D.s – for guests who appear to be under the legal drinking 　age. ・Demonstrating responsible alcohol service. ・Demonstrating impeccable product knowledge. ・Suggestive selling - using proven techniques. ・Answering questions - accurately and politely. ・Satisfying any/all needs of the guests - regularly double checking back with 　guests throughout theirexperience. ・Maintaining a clean & organized station – including pre-bussing & table 　maintenance. ・Performing opening, closing & side duties – setting up/breaking down 　station, refilling condiments, cleaning ashtrays, etc. ・Demonstrating knowledge of all table/station numbers. ・Directing guests to areas & restrooms. ・Creating memorable experiences. ・Entertaining guests to create “Raving Fans.”

Working Condition

Working hours

・5 days / 44hours per week

Other benefits

・Staff Meal / Uniform

Interview Process

CV screening → 1 to 2 interviews