Service Crew

Responsibilities and Duties

・Provide excellent customer services ・Always strive towards best customer satisfaction ・Greet customers and present menus ・Make suggestions based on their preferences which requires knowledge regarding the food preparation as well as ingredients due to Allergy concerns. ・Take and serve food/drinks orders ・Up-sell when appropriate ・Arrange table settings ・Keep tables clean and tidy at all times ・Check products for quality ・Deliver checks and collect payments ・Cooperate and communicate with all serving and kitchen staff ・Adhere to all relevant health department rules/regulations and all customer service guidelines

Qualifications and Requirements

・Minimum one year of experience as a waiter or waitress ・Experience with developing a constructive working and interpersonal relationships with colleagues and customers ・Minimum one year of experience with a cash register and any ordering information system ・Critical thinker and problem-solving skills ・Team player ・Good time-management skills ・Great interpersonal and communication skills ・Active listening ・Good physical condition ・Customer-centric ・High school diploma; food safety training will be considered a plus

Working Condition

Working hours

・10.30am - 2pm, 5pm - 9.30pm 6 Days Work Week

Other benefits

・Traditional Italian Restaurant ・Great Working Environment

Interview Process

CV screening → 1 to 2 interviews