Housekeeping Supervisor

Nextbeat Singapore Pte Ltd

Updated Date : 25 Nov 2024

Housekeeping Supervisor
  • Job Category: Housekeeping(Cleaning)
  • Salary: $2,600 - $2,800 SGD
  • Job Type: Full-Time
  • Location: Orchard Area
  • Working Hours: 5 days / 44 hours

Description

The Housekeeping Supervisor is responsible for overseeing and coordinating the daily activities of housekeeping staff, ensuring that guest rooms and public areas meet the hotel’s cleanliness standards. This role involves assigning tasks, conducting inspections, training and mentoring staff, and addressing guest requests or complaints. The supervisor will manage inventory of housekeeping supplies, ensure the proper use of cleaning equipment, and collaborate with other departments to maintain smooth operations. Additionally, the Housekeeping Supervisor will ensure compliance with health and safety regulations and maintain high standards of service.

Responsibilities and Duties

You said: create a brief job summary for Assistant Housekeeping Supervisor Works with Superior/ Housekeeping Manager in the preparation and management of the Department’s budget. Supervise the implementation of housekeeping standards and procedures in relation to:Bedroom service Bathroom service Valet service Cleaning service Linen maintenance Recommended changes to these standards and training needs on an ongoing basis Solve employee grievances Ensure consistency within the department Open and close the shift and ensure effective shift hand over Distribution and collection of keys Management of all incoming and outgoing calls Maintain a current and thorough knowledge of all housekeeping systems Perform Room allocations Perform Room inspections Prioritise arrival rooms Liaise with Front Office for guest and hotel requirements Liaise and follow-up with Maintenance team on guest room and public area defects Ensure guest valet is processed and delivered in a timely manner Co-ordinate special projects (example site rooms, vermin control, window and carpet cleaning, room inventories) Manage all special requests made by guests Management of lost property for the hotel Ensure you have complete knowledge of room types, layouts and facilities Manage storage areas Maintain adequate stock levels Complete stock takes as required Conducts shift briefings to ensure hotel activities and operational requirements are known ChatGPT said: ChatGPT Job Summary: Assistant Housekeeping Supervisor The Assistant Housekeeping Supervisor supports the Housekeeping Manager in managing departmental operations, budgets, and staff to uphold housekeeping standards and ensure smooth operations. Responsibilities include supervising room and linen services, coordinating with Front Office and Maintenance teams, conducting inspections, addressing guest and staff concerns, managing special projects, and maintaining inventory and storage areas. The role requires excellent organizational skills, attention to detail, and a thorough understanding of housekeeping systems and procedures to deliver exceptional service quality and operational consistency. You said: rephrase and reword in pointform Works with Superior/ Housekeeping Manager in the preparation and management of the Department’s budget. Supervise the implementation of housekeeping standards and procedures in relation to:Bedroom service Bathroom service Valet service Cleaning service Linen maintenance Recommended changes to these standards and training needs on an ongoing basis Solve employee grievances Ensure consistency within the department Open and close the shift and ensure effective shift hand over Distribution and collection of keys Management of all incoming and outgoing calls Maintain a current and thorough knowledge of all housekeeping systems Perform Room allocations Perform Room inspections Prioritise arrival rooms Liaise with Front Office for guest and hotel requirements Liaise and follow-up with Maintenance team on guest room and public area defects Ensure guest valet is processed and delivered in a timely manner Co-ordinate special projects (example site rooms, vermin control, window and carpet cleaning, room inventories) Manage all special requests made by guests Management of lost property for the hotel Ensure you have complete knowledge of room types, layouts and facilities Manage storage areas Maintain adequate stock levels Complete stock takes as required Conducts shift briefings to ensure hotel activities and operational requirements are known ChatGPT said: ChatGPT Key Responsibilities: Assistant Housekeeping Supervisor Assist the Housekeeping Manager in preparing and managing the departmental budget. Supervise the implementation of housekeeping standards for: Bedroom service Bathroom service Valet service Cleaning service Linen maintenance Recommend updates to standards and identify ongoing training needs. Address and resolve employee grievances. Ensure consistency in service quality and operations within the department. Manage shift operations, including opening, closing, and effective handovers. Oversee the distribution and collection of keys. Handle and manage all incoming and outgoing calls efficiently. Maintain thorough knowledge of housekeeping systems and protocols. Perform tasks such as: Room allocations and inspections Prioritizing arrival rooms Collaborate with the Front Office to meet guest and hotel requirements. Coordinate with the Maintenance team to address room and public area defects. Ensure prompt processing and delivery of guest valet requests. Manage special projects, such as: Room deep cleaning Carpet and window cleaning Room inventories Vermin control Handle guest special requests and ensure timely resolutions. Manage lost and found property for the hotel. Maintain comprehensive knowledge of room types, layouts, and facilities. Oversee storage areas and ensure adequate stock levels. Conduct stock inventories as needed. Lead shift briefings to communicate hotel activities and operational requirements. You said: shorten ChatGPT said: ChatGPT Key Responsibilities: Assistant Housekeeping Supervisor Assist in budget preparation and management. Supervise housekeeping standards for rooms, linen, cleaning, and valet services. Recommend updates to procedures and identify training needs. Resolve employee grievances and ensure departmental consistency. Manage shift operations, including handovers and key distribution. Maintain knowledge of housekeeping systems and perform room inspections. Collaborate with Front Office and Maintenance for guest needs and defect resolution. Oversee special projects (e.g., deep cleaning, inventories, vermin control). Handle guest requests and manage lost and found items. Monitor storage areas, stock levels, and conduct inventories. Lead shift briefings to align on activities and operational needs. You said: pointform Minimum Diploma or equivalent plus 2 years’ housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English. Proficient in the use of Microsoft Office. Possesses organizational and training abilities ChatGPT said: ChatGPT Minimum Requirements: Assistant Housekeeping Supervisor Diploma or equivalent qualification. At least 2 years of housekeeping experience, ideally in a similar-sized hotel. Supervisory experience or relevant training is required. Strong communication skills for interacting with customers, staff, and third parties. Proficient in spoken, written, and reading English. Skilled in Microsoft Office applications. Demonstrates strong organizational and training capabilities. You said: Create a brief job summary for Housekeeping Supervisor Supervise housekeeping staff to ensure orderly housekeeping work Maintenance of the general cleanliness of the hotel guest rooms and public areas Recommend procedures and policies for housekeeping operations to improve standards and procedures ChatGPT said: ChatGPT Job Summary: Housekeeping Supervisor The Housekeeping Supervisor oversees housekeeping staff to ensure high standards of cleanliness in guest rooms and public areas. This role involves maintaining orderliness, monitoring daily operations, and recommending improvements to policies and procedures to enhance housekeeping standards and efficiency. You said: expand and rephrase Supervise housekeeping staff to ensure orderly housekeeping work Maintenance of the general cleanliness of the hotel guest rooms and public areas Recommend procedures and policies for housekeeping operations to improve standards and procedures ChatGPT said: ChatGPT Job Summary: Housekeeping Supervisor The Housekeeping Supervisor is responsible for overseeing and managing the housekeeping team to ensure efficient and organized daily operations. This includes supervising staff performance, assigning tasks, and maintaining the cleanliness and tidiness of guest rooms, public areas, and other hotel spaces. The role also involves conducting routine inspections to uphold cleanliness standards, addressing any operational issues, and providing feedback to enhance staff efficiency. Additionally, the Housekeeping Supervisor contributes to the continuous improvement of the department by recommending new procedures and policies to elevate housekeeping standards and streamline operations. You said: point form ChatGPT said: ChatGPT Job Summary: Housekeeping Supervisor Oversee and manage housekeeping staff to ensure efficient and organized operations. Assign tasks and supervise staff performance to maintain high standards of cleanliness. Ensure the cleanliness and upkeep of guest rooms, public areas, and hotel spaces. Conduct routine inspections to verify compliance with cleanliness standards. Address operational issues and provide constructive feedback to the team. Recommend procedures and policies to enhance housekeeping standards and streamline operations. Contribute to creating a clean, comfortable, and welcoming environment for guests. You said: expand and rephrase Minimum GCE 'O' Levels or SPM qualifications Experience in Hotels/ Serviced residences will be an advantage, with minimum 2 years of supervisory experience in housekeeping operations ChatGPT said: ChatGPT Minimum Requirements: Housekeeping Supervisor Possess a GCE 'O' Level or SPM qualification as a minimum educational requirement. Previous experience in hotels or serviced residences is preferred, offering a distinct advantage. At least 2 years of proven supervisory experience in housekeeping operations. Demonstrated ability to manage teams and oversee daily housekeeping activities effectively. Familiarity with the standards and expectations of hospitality environments. You said: create job summary for Housekeeping Executive Supervise and lead the client’s direct contractors (cleaning & waste), ensuring high cleanliness standards are maintained throughout the facility, and ensure efficient and effective cleaning operations. Conduct regular housekeeping tasks with the client’s direct Contractors for facilities inspection, ensure cleanliness and hygiene, related systems & maintenance services meet the standards for the client. Check and ensure housekeeping staff are trained on cleaning techniques, safety protocols, and customer service. Address housekeeping & recycling-related issues and concerns, take appropriate actions to resolve issues promptly/ provide solutions and support as needed. Work with the Zone Managers on the routine inspection and gather feedback and inform the respective Contractors to follow up with works or inform the client where a work order is required. Consolidate, review and submit reports to the client including Contractor’s performance according to respective contracts. Assist in the development, implementation, and monitoring of recycling programs, and ensure proper disposal of waste materials adherence to recycling guidelines and environmental regulations. Collect and analyse recycling data, preparing regular reports on recycling metrics and performance to support the client. Collaborate with suppliers and vendors to ensure good environmental practices are adhered to include but not limited to the adoption of environmentally friendly products. Collaborate with suppliers and vendors to ensure good waste management practices are adhered. Identify opportunities to improve recycling processes and propose innovative solutions to increase recycling efficiency. ChatGPT said: ChatGPT Job Summary: Housekeeping Executive The Housekeeping Executive oversees and manages housekeeping operations to ensure the facility meets high cleanliness and hygiene standards. This role involves supervising contractors for cleaning and waste management, conducting regular facility inspections, and ensuring staff are trained in cleaning techniques, safety protocols, and customer service. Responsibilities include addressing housekeeping and recycling issues, collaborating with Zone Managers, and monitoring contractors' performance. The Executive also supports the development and implementation of recycling programs, analyzes recycling data, and ensures compliance with environmental regulations. Additionally, they work with suppliers and vendors to promote environmentally friendly and efficient waste management practices while identifying opportunities for process improvements. You said: shorten ChatGPT said: ChatGPT Job Summary: Housekeeping Executive The Housekeeping Executive oversees cleaning and waste management operations, ensuring high standards of cleanliness and hygiene. Responsibilities include supervising contractors, conducting facility inspections, training staff, addressing housekeeping and recycling issues, and monitoring contractor performance. They support recycling programs, analyze data, ensure compliance with environmental regulations, and collaborate with suppliers to promote sustainable waste management practices and process improvements. You said: rephrase and reword in pointform Supervise and lead the client’s direct contractors (cleaning & waste), ensuring high cleanliness standards are maintained throughout the facility, and ensure efficient and effective cleaning operations. Conduct regular housekeeping tasks with the client’s direct Contractors for facilities inspection, ensure cleanliness and hygiene, related systems & maintenance services meet the standards for the client. Check and ensure housekeeping staff are trained on cleaning techniques, safety protocols, and customer service. Address housekeeping & recycling-related issues and concerns, take appropriate actions to resolve issues promptly/ provide solutions and support as needed. Work with the Zone Managers on the routine inspection and gather feedback and inform the respective Contractors to follow up with works or inform the client where a work order is required. Consolidate, review and submit reports to the client including Contractor’s performance according to respective contracts. Assist in the development, implementation, and monitoring of recycling programs, and ensure proper disposal of waste materials adherence to recycling guidelines and environmental regulations. Collect and analyse recycling data, preparing regular reports on recycling metrics and performance to support the client. Collaborate with suppliers and vendors to ensure good environmental practices are adhered to include but not limited to the adoption of environmentally friendly products. Collaborate with suppliers and vendors to ensure good waste management practices are adhered. Identify opportunities to improve recycling processes and propose innovative solutions to increase recycling efficiency. ChatGPT said: ChatGPT Key Responsibilities: Housekeeping Executive Supervise and lead cleaning and waste contractors to maintain high cleanliness standards across the facility. Conduct regular inspections with contractors to ensure cleanliness, hygiene, and maintenance services meet client standards. Ensure housekeeping staff are properly trained in cleaning techniques, safety protocols, and customer service. Address and resolve housekeeping and recycling-related issues, providing prompt solutions and support. Work with Zone Managers on routine inspections, gather feedback, and ensure contractors follow up on tasks or inform the client when work orders are needed. Compile, review, and submit reports to the client, including contractor performance and contract compliance. Assist in developing, implementing, and monitoring recycling programs, ensuring proper waste disposal in accordance with guidelines and regulations. Collect, analyze, and report on recycling metrics and performance to support the client. Collaborate with suppliers and vendors to ensure adherence to environmental practices and the use of eco-friendly products. Ensure proper waste management practices are followed by suppliers and vendors. Identify and propose improvements to recycling processes for enhanced efficiency. You said: reword and rephrase Diploma in relevant area of Estate Management, Hospitality Management or equivalent. Minimum 3 years of relevant working experience. Demonstrated commitment to environmental sustainability and recycling initiatives. Strong attention to detail to maintain high cleanliness standards. Familiarity with relevant regulations and compliance requirements related to recycling and waste disposal. Excellent PC skills and fully competent in MS Office software. Good writing, interpersonal and communication skills, service oriented and ability to work independently. ChatGPT said: ChatGPT Minimum Requirements: Housekeeping Executive Diploma in Estate Management, Hospitality Management, or a related field. At least 3 years of relevant experience in the industry. Proven commitment to environmental sustainability and recycling programs. Strong attention to detail in maintaining high cleanliness standards. Knowledge of regulations and compliance requirements for recycling and waste management. Proficient in MS Office and strong PC skills. Excellent written, interpersonal, and communication skills. Service-oriented with the ability to work independently. You said: rephrase The Housekeeping Attendant is responsible for ensuring consistently high standards of cleanliness are maintained within the facility and keeping areas tidy and safe to create a pleasant environment for members and visitors. ChatGPT said: ChatGPT The Housekeeping Attendant ensures that the facility is kept clean, tidy, and safe at all times, maintaining high standards of cleanliness to provide a welcoming and comfortable environment for members and visitors. You said: rephrase Maintains the cleanliness of the lounge, restaurant and common areas. Sweep, dust vacuums, and mops all areas of Sushisamba. Clean all toilets and tissue, hand towels and soap. Weekly to descale sink taps/plugs, clean tiling as required Operate mechanized cleaning equipment Responsible for maintaining a sufficient supply of materials (e.g. towels, tissue, soap, etc.) in all bathrooms and areas of the workout floor. Empties trash and garbage containers. Maintains all floor areas in a safe, clean, and orderly manner. Monitor and report necessary repairs, replacements, maintenance issues, and safety hazards Work with minimum disturbance to building users, placing safety notices or informing people if likely to be any danger (wet floors, trailing cables, hazardous cleaning materials, etc.). Work as a member of the team and provide support as required to colleagues; participate in team meetings and training provided; wear uniform/protective clothing and staff badge as supplied. Be aware of confidentiality issues and not get into situations where you may receive information which cannot be passed on. Performs other duties pertinent to this job as assigned. ChatGPT said: ChatGPT Key Responsibilities: Housekeeping Attendant Maintain cleanliness in the lounge, restaurant, and common areas. Perform cleaning tasks, including sweeping, dusting, vacuuming, and mopping. Clean and restock all toilets with supplies such as tissue, hand towels, and soap. Conduct weekly maintenance tasks, such as descaling taps, cleaning plugs, and tiling. Operate mechanized cleaning equipment as required. Ensure adequate supplies (e.g., towels, tissue, soap) are available in bathrooms and common areas. Empty trash and maintain all floor areas in a clean, safe, and orderly condition. Monitor and report necessary repairs, replacements, maintenance, or safety issues. Minimize disruption to building users, ensuring safety notices are placed where needed (e.g., wet floors, hazardous materials). Collaborate with team members, attend training sessions, wear designated uniforms, and maintain professionalism. Handle confidentiality responsibly and avoid situations where sensitive information may be overheard. Perform other related duties as assigned. You said: rephrase and reword At least high school diploma Minimum 1-2 years of experience in similar position in a high-volume, fast-paced restaurant Must speak English Excellent communications skills Outstanding customer service skills Positive and high energy level Highly cooperative team spirit Ability to work in a high stress, faced-paced environment ChatGPT said: ChatGPT Minimum Requirements: Housekeeping Attendant High school diploma or equivalent. 1-2 years of experience in a similar role within a high-volume, fast-paced restaurant. Proficiency in English. Strong communication and interpersonal skills. Exceptional customer service abilities. Energetic, positive attitude with a strong work ethic. Team-oriented with excellent collaboration skills. Ability to thrive in a high-pressure, fast-paced environment. You said: create job summary for housekeeping attendant Collection of computer printouts of occupancy status, arrival departure details and guest requests from the Housekeeping Supervisor/Assistant Housekeeper at the beginning of the shift. Clean rooms to the stipulated standards – prioritise your work based daily room status (monitor rooms checking out and communicate to linen runner). Complete all daily work sheets accurately and in a timely manner. Ensure that Guest laundry/Dry cleaning is collected from rooms and communicated. Work performance is in accordance to Leading Quality Assurance and COMO requirements. Ensure that guest keys from Departure rooms are taken to reception or handed over to supervisor. Ensure that items left behind by guests from departure rooms are handed in to the housekeeping office without delay and properly recorded. Clean and restock section pantries before going off duty. Unserved rooms: Inform Housekeeper before going off duty (Do Not Disturb/Refused Service rooms etc.). Refill cleaning materials from the pantry and ensure that cleaning bucket is fully stocked before service. Check and report standard of linen to guest rooms and return any damaged linen to the linen room. Report maintenance faults in guest rooms and hallways and ensure they are attended to without delay. Report to Supervisor any defect not rectified well and on time. Ensure all guest rooms supply of soap, amenities and other materials are sufficient and per COMO requirements. ChatGPT said: ChatGPT Job Summary: Housekeeping Attendant The Housekeeping Attendant is responsible for maintaining clean, well-stocked, and organized guest rooms and common areas to meet established quality standards. Key duties include: Collecting occupancy and guest request information from the supervisor at the start of each shift. Cleaning guest rooms according to stipulated standards, prioritizing based on room status. Accurately completing daily worksheets and ensuring guest laundry and dry cleaning are collected and communicated. Handling guest keys and items left behind, following proper procedures. Restocking and organizing section pantries and ensuring cleaning materials are replenished. Reporting maintenance issues promptly and following up on unresolved defects. Ensuring guest room supplies, including soap and amenities, meet the required standards. The role requires adherence to Leading Quality Assurance and COMO standards while delivering exceptional service and ensuring guest satisfaction. You said: 1 paragraph ChatGPT said: ChatGPT The Housekeeping Attendant is responsible for ensuring guest rooms and common areas are cleaned and maintained to the highest standards. Duties include prioritizing room cleaning based on occupancy status, restocking supplies, handling guest laundry requests, and reporting maintenance issues promptly. The role also involves managing guest keys and lost items, maintaining organized section pantries, and ensuring amenities meet required standards. Adherence to COMO and Leading Quality Assurance guidelines is essential to deliver exceptional service and a welcoming environment for all guests. You said: rephrase and reword Collection of computer printouts of occupancy status, arrival departure details and guest requests from the Housekeeping Supervisor/Assistant Housekeeper at the beginning of the shift. Clean rooms to the stipulated standards – prioritise your work based daily room status (monitor rooms checking out and communicate to linen runner). Complete all daily work sheets accurately and in a timely manner. Ensure that Guest laundry/Dry cleaning is collected from rooms and communicated. Work performance is in accordance to Leading Quality Assurance and COMO requirements. Ensure that guest keys from Departure rooms are taken to reception or handed over to supervisor. Ensure that items left behind by guests from departure rooms are handed in to the housekeeping office without delay and properly recorded. Clean and restock section pantries before going off duty. Unserved rooms: Inform Housekeeper before going off duty (Do Not Disturb/Refused Service rooms etc.). Refill cleaning materials from the pantry and ensure that cleaning bucket is fully stocked before service. Check and report standard of linen to guest rooms and return any damaged linen to the linen room. Report maintenance faults in guest rooms and hallways and ensure they are attended to without delay. Report to Supervisor any defect not rectified well and on time. Ensure all guest rooms supply of soap, amenities and other materials are sufficient and per COMO requirements. ChatGPT said: ChatGPT Key Responsibilities: Housekeeping Attendant Obtain daily occupancy status, arrival and departure details, and guest requests from the Housekeeping Supervisor or Assistant Housekeeper at the start of each shift. Clean guest rooms according to specified standards, prioritizing tasks based on room status and coordinating with the linen runner for check-out rooms. Complete daily worksheets accurately and on time. Collect and communicate guest laundry and dry-cleaning requests promptly. Perform all tasks in compliance with Leading Quality Assurance and COMO standards. Return guest keys from departure rooms to reception or hand them over to the supervisor. Ensure all items left behind by guests are promptly delivered to the housekeeping office and properly documented. Clean and restock section pantries before finishing shifts. Notify the Housekeeper of unserved rooms (e.g., Do Not Disturb or Refused Service) before the end of the shift. Replenish cleaning materials and ensure cleaning equipment is fully stocked and ready for use. Inspect the quality of linen in guest rooms, reporting and returning any damaged items to the linen room. Report maintenance issues in guest rooms and hallways for immediate resolution and follow up on unresolved defects with the supervisor. Ensure guest rooms are stocked with adequate supplies of soap, amenities, and other materials, meeting COMO standards. You said: remove COMO and shorten ChatGPT said: ChatGPT Key Responsibilities: Housekeeping Attendant Collect daily occupancy, arrival, departure, and guest request details from the supervisor at the start of the shift. Clean guest rooms to established standards, prioritizing based on room status, and coordinate with the linen runner. Accurately complete daily worksheets and handle guest laundry/dry-cleaning requests. Return guest keys to reception or the supervisor and document items left behind by guests. Restock and organize section pantries before the end of the shift. Notify the supervisor of unserved rooms (e.g., Do Not Disturb) before finishing the shift. Replenish cleaning materials and ensure equipment is ready for use. Inspect and report damaged linen and maintenance issues for prompt resolution. Ensure guest rooms are adequately stocked with soap, amenities, and other supplies. You said: create requirement ChatGPT said: ChatGPT Requirements: Housekeeping Attendant High school diploma or equivalent. Prior experience in housekeeping or a similar role is preferred. Ability to follow cleaning protocols and maintain high cleanliness standards. Strong attention to detail and organizational skills. Physically fit to perform cleaning tasks, including lifting and moving supplies. Basic communication skills in English to follow instructions and communicate with team members. Dependable, punctual, and able to work independently or as part of a team. Flexibility to work shifts, including weekends and holidays, as required. Knowledge of housekeeping equipment and safety procedures is an advantage. You said: create job summary for Housekeeping Runner Reports damage or malfunction in hotel rooms to superior • Meets with superior and takes on daily assigned tasks • Attends meetings and training sessions as required • Liaise with Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions • Ensures guest services specified by superiors and guests requests are promptly and courteously met • Delivery on time guest request to ensure follow hotels standards. • Carry out valet services when required including delivery of linen or processing laundry orders • Counting of linens delivered from vendor to ensure all in orders. • Delivery of amenities from store to pantry • Delivery of amenities to guest according to brand standard requirement set • Replenishing of guest supplies • Washing and Refilling of GE bottles • Washing of Bed Linens • Maintains a section room report • Maintains a daily room checklist • Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures • Maintains equipment in proper state of cleanliness and repair • Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guests needs • Maintain Hotel information to be able to provide information to guests • Assist guests and escort them to locations within the hotel at their requests • Works in line with business requirements and in accordance to brand standards • Adheres to personal grooming and hygiene standards • Respond to emergencies effectively and efficiently • Complete tasks as directed by Management, Housekeeping Manager, Housekeeping supervisor or any other designated person • Reports and submits lost and found articles to superior immediately • Reports guest complaints to superior immediately ChatGPT said: ChatGPT Job Summary: Housekeeping Runner The Housekeeping Runner plays a key role in supporting housekeeping operations by delivering excellent guest service and ensuring the timely execution of tasks. Responsibilities include reporting damage or malfunctions in hotel rooms, liaising with the Housekeeping Supervisor on chemical usage and issues, and ensuring guest requests are fulfilled promptly and courteously. The role also involves valet services, delivering linens and amenities, replenishing guest supplies, and maintaining cleanliness in guest rooms, corridors, linen rooms, and cupboards. The Housekeeping Runner is responsible for maintaining equipment, staying informed about hotel events, assisting guests with directions, and adhering to brand standards. Additionally, the role requires a focus on personal grooming, responding to emergencies, and reporting lost and found items or guest complaints. You said: shorten ChatGPT said: ChatGPT Job Summary: Housekeeping Runner The Housekeeping Runner supports housekeeping operations by ensuring timely delivery of guest requests and maintaining cleanliness throughout the hotel. Responsibilities include reporting room damage, delivering linens and amenities, replenishing guest supplies, and assisting with valet services. The role involves maintaining equipment, supporting guest needs, and adhering to brand standards. Additionally, the Housekeeping Runner ensures proper grooming, responds to emergencies, and reports lost items or guest complaints promptly. You said: rephrase and reword and shorten • Reports damage or malfunction in hotel rooms to superior • Meets with superior and takes on daily assigned tasks • Attends meetings and training sessions as required • Liaise with Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions • Ensures guest services specified by superiors and guests requests are promptly and courteously met • Delivery on time guest request to ensure follow hotels standards. • Carry out valet services when required including delivery of linen or processing laundry orders • Counting of linens delivered from vendor to ensure all in orders. • Delivery of amenities from store to pantry • Delivery of amenities to guest according to brand standard requirement set • Replenishing of guest supplies • Washing and Refilling of GE bottles • Washing of Bed Linens • Maintains a section room report • Maintains a daily room checklist • Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures • Maintains equipment in proper state of cleanliness and repair • Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guests needs • Maintain Hotel information to be able to provide information to guests • Assist guests and escort them to locations within the hotel at their requests • Works in line with business requirements and in accordance to brand standards • Adheres to personal grooming and hygiene standards • Respond to emergencies effectively and efficiently • Complete tasks as directed by Management, Housekeeping Manager, Housekeeping supervisor or any other designated person • Reports and submits lost and found articles to superior immediately • Reports guest complaints to superior immediately ChatGPT said: ChatGPT Key Responsibilities: Housekeeping Runner Report room damage or malfunctions to supervisor. Receive daily tasks from supervisor and attend required meetings/training. Coordinate with Housekeeping Supervisor on chemical usage and issues. Ensure timely delivery of guest requests and services. Perform valet services, including linen delivery and laundry processing. Count and verify linens delivered by vendors. Deliver amenities to guest rooms and pantries, following brand standards. Replenish guest supplies as needed. Wash and refill GE bottles, and launder bed linens. Maintain section room report and daily room checklist. Clean and maintain guest rooms, corridors, linen rooms, and cupboards. Ensure equipment is clean and in good repair. Stay informed on hotel events to meet guest needs. Assist guests and escort them to hotel locations as needed. Follow brand standards and hygiene requirements. Respond to emergencies as required. Complete tasks as directed by management. Report lost and found items and guest complaints to supervisor. You said: create pointform Primary Education or equivalent. Some housekeeping experience. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English. ChatGPT said: ChatGPT Requirements: Housekeeping Runner Primary education or equivalent. Some housekeeping experience preferred. Strong communication skills for interacting with customers, employees, and third parties. Ability to reflect positively on the hotel, brand, and company. Proficient in speaking, reading, and writing English. You said: create a brief job summary for Housekeeping Coordinator Co-ordinates all calls received in the Housekeeping department to ensure proper recording and follow-up. Communicate information received to Housekeeping employee. Transmit FCS requests via BPN and VServe. Assists all administrative duties in Housekeeping. Updates and prepares proper documents for filling. Work collaboratively with maintenance team for room maintenance issues with tracking sheet and follow-up on outstanding repair works. Maintaining records related to day-to-day operations of Housekeeping. Manage storage areas Maintain adequate stock levels Complete stock takes as required Coordinator training required for Housekeeping department. ChatGPT said: ChatGPT Job Summary: Housekeeping Coordinator The Housekeeping Coordinator is responsible for managing all calls and communication within the department, ensuring proper recording and follow-up of requests. Key duties include transmitting FCS requests, assisting with administrative tasks, updating and filing documents, and maintaining records related to daily housekeeping operations. The role involves collaborating with the maintenance team to address room maintenance issues and track repairs. Additionally, the coordinator manages storage areas, monitors stock levels, conducts stock takes, and assists with training within the housekeeping department. You said: rephrase and reword Co-ordinates all calls received in the Housekeeping department to ensure proper recording and follow-up. Communicate information received to Housekeeping employee. Transmit FCS requests via BPN and VServe. Assists all administrative duties in Housekeeping. Updates and prepares proper documents for filling. Work collaboratively with maintenance team for room maintenance issues with tracking sheet and follow-up on outstanding repair works. Maintaining records related to day-to-day operations of Housekeeping. Manage storage areas Maintain adequate stock levels Complete stock takes as required Coordinator training required for Housekeeping department. ChatGPT said: ChatGPT Key Responsibilities: Housekeeping Coordinator Handle and coordinate all incoming calls within the Housekeeping department, ensuring accurate recording and follow-up. Relay relevant information to housekeeping staff efficiently. Submit FCS requests via BPN and VServe systems. Provide administrative support to the Housekeeping department. Update and organize documents for proper filing. Collaborate with the maintenance team to track and resolve room maintenance issues, ensuring repairs are followed up. Maintain daily operational records for Housekeeping activities. Oversee the management of storage areas and ensure stock levels are maintained. Conduct stock takes as required and ensure accurate inventory management. Assist with the coordination and delivery of Housekeeping department training. You said: rephrase and expand in poinform 1 year experience in administration and coordination. Skill of operating Opera PMS, BPN, PowerPoint Presentation, Data Analyst preferred. ChatGPT said: ChatGPT Requirements: Housekeeping Coordinator At least 1 year of experience in administration and coordination. Proficient in using Opera PMS (Property Management System). Experience with BPN and PowerPoint Presentation software. Strong data analysis skills preferred. Ability to manage multiple tasks and prioritize effectively. Detail-oriented with excellent organizational skills. Strong communication skills for coordinating with various teams. Ability to work independently and as part of a team. Comfortable with handling administrative duties and documentation. You said: rephrase As the Housekeeping Coordinator, you will be the central hub of our housekeeping team, ensuring smooth daily operations. Assigning tasks to Room Attendants, dispatch House Attendants and Runners to fulfill guest requests, and support the overall efficiency of the housekeeping department. ChatGPT said: ChatGPT As the Housekeeping Coordinator, you will serve as the central point of contact for the housekeeping team, overseeing the seamless operation of daily activities. You will assign tasks to Room Attendants, dispatch House Attendants and Runners to meet guest requests, and contribute to the overall efficiency of the housekeeping department. You said: rephrase Responsible for all calls coming, handling guest request, lost and found and knowledgable in housekeeping operations; Maintaining records related to day to day operations, updating housekeeping data board, such as expected showroom/inspection date; Prepare the VIP amenities list; Co-ordinate with Front Office department and other departments if needed; Co-ordinate with the Engineering/ Maintenance department for room maintenance issues; Responsible in the proper handover of responsibilities in detail to the next shift; Maintain stock supplies ( guestrooms amenities, stationeries, cleaning materials ...etc); Assist the Executive Housekeeper for preparing the monthly report and budgets; Responsible for the upkeep of the Housekeeping office (filings and maintenance ...etc). ChatGPT said: ChatGPT Key Responsibilities: Housekeeping Coordinator Manage incoming calls, handle guest requests, lost and found items, and ensure knowledge of housekeeping operations. Maintain daily operational records and update the housekeeping data board, including details like expected showroom/inspection dates. Prepare VIP amenities list as needed. Coordinate with the Front Office and other departments as required. Work with the Engineering/Maintenance department to address room maintenance issues. Ensure proper handover of responsibilities to the next shift with detailed communication. Maintain inventory and stock supplies, including guestroom amenities, stationery, and cleaning materials. Assist the Executive Housekeeper in preparing monthly reports and budgets. Oversee the upkeep and organization of the Housekeeping office, including filing and maintenance tasks. You said: rephrase Degree/Diploma in Hospitality and Tourism Management. Three (3) years of relevant working experiences and exposure in hospitality industry. Strong leadership in leading a team. Excellent interpersonal communications and organising skills. Able to work independently and as well as with the team. ChatGPT said: ChatGPT Requirements: Housekeeping Coordinator Degree or Diploma in Hospitality and Tourism Management. At least three (3) years of relevant experience in the hospitality industry. Proven leadership skills with the ability to manage and guide a team. Excellent interpersonal and communication skills, with strong organizational abilities. Capable of working both independently and collaboratively within a team. You said: create a brief job summary for Housekeeping Attendant make up beds and conduct room tidiness inspection. furniture, fittings and fixtures are free from dust, dirt and stains. carpets are thoroughly vacuumed and are free from debris, hair and sand. bathrooms and fixtures are dry, clean, free of stains and smell and all traces of detergent removed. replenish room and bathroom amenities and supplies are adequately replenished and are according to established requirements. Any other duties as may be assigned from time to time. Willing to do shift works and work during weekends and Public holiday ChatGPT said: ChatGPT Job Summary: Housekeeping Attendant The Housekeeping Attendant is responsible for ensuring the cleanliness and tidiness of guest rooms. This includes making beds, inspecting room cleanliness, and ensuring furniture, fittings, and fixtures are free from dust, dirt, and stains. The attendant must thoroughly vacuum carpets, clean and maintain bathrooms, and ensure amenities and supplies are replenished according to established standards. Additional duties may be assigned as needed, and the position requires flexibility to work shifts, weekends, and public holidays. You said: rephrase and reword make up beds and conduct room tidiness inspection. furniture, fittings and fixtures are free from dust, dirt and stains. carpets are thoroughly vacuumed and are free from debris, hair and sand. bathrooms and fixtures are dry, clean, free of stains and smell and all traces of detergent removed. replenish room and bathroom amenities and supplies are adequately replenished and are according to established requirements. Any other duties as may be assigned from time to time. Willing to do shift works and work during weekends and Public holiday ChatGPT said: ChatGPT Make beds and ensure the room is neat and tidy through detailed inspections. Ensure furniture, fittings, and fixtures are clean, dust-free, and free of stains. Thoroughly vacuum carpets, ensuring they are free from debris, hair, and sand. Clean and maintain bathrooms and fixtures, ensuring they are dry, stain-free, odorless, and free of detergent residue. Replenish room and bathroom amenities and supplies according to established standards. Perform other duties as assigned. Willingness to work shifts, weekends, and public holidays. You said: create requirement ChatGPT said: ChatGPT Requirements: Housekeeping Attendant Previous experience in housekeeping or a similar role preferred. Strong attention to detail and ability to maintain high cleanliness standards. Ability to work efficiently and independently with minimal supervision. Good physical stamina to perform cleaning duties and lift heavy items as needed. Excellent time management skills and ability to prioritize tasks. Positive attitude and strong work ethic. Willingness to work flexible hours, including shifts, weekends, and public holidays. Ability to follow established procedures and work in compliance with health and safety standards. Good communication skills. You said: create job summary for Housekeeping Supervisor Directs the work assignments of the assigned area to Room Attendants and other non-supervisory personnel. Ensures that Housekeeping personnel are familiar with in-house facilities for the purpose of assisting guests. Maintains appropriate standards and discipline for dress, hygiene, uniform, appearance, posture, and conduct of Housekeeping personnel. Inspects all rooms of the assigned area on a daily basis to ensure that all furnishings, facilities, and equipment are clean and in good condition. To ensure guest requests are met and company policies and standard procedures are implemented and maintained. Monitors and controls Housekeeping tasks, such as lost and found, key control, security, and emergency procedures that help maintain the health and security of personnel and guests. Ensures that all necessary tools, supplies, and equipment are available and maintained for daily operation. ChatGPT said: ChatGPT Job Summary: Housekeeping Supervisor The Housekeeping Supervisor oversees and directs the daily operations of the assigned area, ensuring that Room Attendants and other team members complete their tasks effectively. This role includes ensuring staff are knowledgeable about in-house facilities to assist guests, maintaining high standards of dress, hygiene, and conduct, and inspecting rooms daily to ensure cleanliness and proper functioning of furnishings, facilities, and equipment. The Supervisor is responsible for addressing guest requests, enforcing company policies and procedures, and ensuring that housekeeping operations, including lost and found, key control, and emergency procedures, are followed. Additionally, they manage inventory and ensure that all necessary tools and supplies are available for smooth operations. You said: rephrase At least diploma in any relevant discipline Minimum of 1 years in Housekeeping experience Knowledgeable in Housekeeping operation and cleaning methods Have good English communication skills both in written and spoken Detail-oriented and possess pleasant personality with good communication and interpersonal skills ChatGPT said: ChatGPT Requirements: Minimum diploma in a relevant field. At least 1 year of experience in Housekeeping. Strong knowledge of Housekeeping operations and cleaning techniques. Good command of English, both written and spoken. Detail-oriented with a pleasant personality and excellent communication and interpersonal skills. You said: rephrase Directs the work assignments of the assigned area to Room Attendants and other non-supervisory personnel. Ensures that Housekeeping personnel are familiar with in-house facilities for the purpose of assisting guests. Maintains appropriate standards and discipline for dress, hygiene, uniform, appearance, posture, and conduct of Housekeeping personnel. Inspects all rooms of the assigned area on a daily basis to ensure that all furnishings, facilities, and equipment are clean and in good condition. To ensure guest requests are met and company policies and standard procedures are implemented and maintained. Monitors and controls Housekeeping tasks, such as lost and found, key control, security, and emergency procedures that help maintain the health and security of personnel and guests. Ensures that all necessary tools, supplies, and equipment are available and maintained for daily operation. ChatGPT said: ChatGPT Oversees work assignments for Room Attendants and other staff in the designated area. Ensures Housekeeping staff are well-informed about in-house facilities to assist guests effectively. Upholds high standards of dress code, hygiene, uniform, appearance, posture, and conduct for all Housekeeping personnel. Conducts daily inspections of rooms in the assigned area to ensure cleanliness and proper condition of furnishings, facilities, and equipment. Ensures that guest requests are fulfilled, and that company policies and procedures are consistently followed. Monitors Housekeeping tasks including lost and found, key control, security, and emergency protocols to ensure the safety and well-being of both staff and guests. Ensures the availability and maintenance of necessary tools, supplies, and equipment for smooth daily operations. You said: create a brief job summary for Assistant Manager, housekeeping Support the Executive housekeeper to ensure guest rooms and public area are checked and maintained Supervise and train Housekeeping Team Leader on housekeeping tasks, schedules and routines Monitor and control inventories for department operating equipment and linen to Ensure par stock are maintained and costs are controlled Assist in ensuring a continual effective pest control system in place to rid the hotel of all vermin. Continually monitor and address any pest situation in the hotel immediately Assist in maintaining and ensuring the protection of all hotel assets inclusive guest supplies, stores, linen and uniform control and other hotel assets Assist in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangement Set proper par level for cleaning and guest supplies. Maintain proper stock level and enforce proper control on stock movement Carry out a regular inspection to work areas performed by housekeeping associates. Inspect VIP arrival/in-house rooms and ensure all are in order before arrival. Offer action plan to achieve service excellent Ensure all operating equipment is in top condition and follow up on any breakdown/repairs to be fixed promptly Undertake any other responsibilities/tasks/shifts as instructed by the management or the Executive Housekeeper ChatGPT said: ChatGPT Job Summary for Assistant Manager, Housekeeping Assist the Executive Housekeeper in maintaining the cleanliness and functionality of guest rooms and public areas while upholding high standards. Supervise and train the Housekeeping Team on routines, schedules, and tasks. Monitor and manage departmental inventories, ensuring adequate stock levels and cost control. Oversee pest control measures, ensuring the hotel remains pest-free and addressing any issues immediately. Protect hotel assets, including guest supplies, linens, and uniforms, while ensuring proper stock management. Manage landscaping and floral arrangements to enhance hotel aesthetics. Conduct regular inspections of work areas and VIP rooms to maintain service excellence. Ensure all operating equipment is well-maintained, promptly addressing any repairs or breakdowns. Perform additional tasks or shifts as assigned by management or the Executive Housekeeper. You said: shorten ChatGPT said: ChatGPT Job Summary for Assistant Manager, Housekeeping Support the Executive Housekeeper in maintaining high standards of cleanliness for guest rooms and public areas. Supervise and train the Housekeeping Team, manage inventories, and ensure cost control. Oversee pest control, landscaping, and proper stock management of supplies and assets. Conduct regular inspections, ensure equipment is well-maintained, and address repairs promptly. Perform tasks or shifts as assigned by management. You said: rephrase Support the Executive housekeeper to ensure guest rooms and public area are checked and maintained Supervise and train Housekeeping Team Leader on housekeeping tasks, schedules and routines Monitor and control inventories for department operating equipment and linen to Ensure par stock are maintained and costs are controlled Assist in ensuring a continual effective pest control system in place to rid the hotel of all vermin. Continually monitor and address any pest situation in the hotel immediately Assist in maintaining and ensuring the protection of all hotel assets inclusive guest supplies, stores, linen and uniform control and other hotel assets Assist in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangement Set proper par level for cleaning and guest supplies. Maintain proper stock level and enforce proper control on stock movement Carry out a regular inspection to work areas performed by housekeeping associates. Inspect VIP arrival/in-house rooms and ensure all are in order before arrival. Offer action plan to achieve service excellent Ensure all operating equipment is in top condition and follow up on any breakdown/repairs to be fixed promptly Undertake any other responsibilities/tasks/shifts as instructed by the management or the Executive Housekeeper ChatGPT said: ChatGPT Assist the Executive Housekeeper in maintaining and inspecting guest rooms and public areas to ensure cleanliness and quality standards are met. Supervise and train Housekeeping Team Leaders on tasks, schedules, and routines. Monitor and manage department inventories, ensuring adequate par stock levels for equipment and linens while controlling costs. Support the implementation of an effective pest control system, promptly addressing any pest issues within the hotel. Safeguard hotel assets, including guest supplies, stores, linens, uniforms, and other equipment. Oversee gardening, landscaping, and floral arrangement operations within the property. Set and maintain par levels for cleaning supplies and guest amenities, ensuring proper stock control and movement. Conduct regular inspections of housekeeping operations, verify VIP room readiness, and develop action plans to enhance service excellence. Ensure all operating equipment is in optimal condition, promptly addressing any maintenance or repair needs. Perform additional tasks or shifts as directed by management or the Executive Housekeeper. You said: rephrase At least 2 years of experience in a similar role; preferably from a 5 star Hotel Minimum Diploma in Hospitality Management Customer centric High level of flexibility and adaptability Must be able to work rotating day shifts including Public Holidays and weekends Able to work under pressure and in fast paced environment ChatGPT said: ChatGPT At least 2 years of experience in a similar role, ideally in a 5-star hotel. Minimum Diploma in Hospitality Management. Strong customer-centric approach. Highly adaptable and flexible in a dynamic work environment. Willingness to work rotating day shifts, including weekends and public holidays. Ability to thrive under pressure and perform effectively in a fast-paced setting. You said: Create a brief job summary for Housekeeping Assistant Responsible for maintaining the cleanliness of the hotel guestrooms to ensure guest satisfaction. · Make bed, dust room, vacuum the room and clean the bathroom. · Replenish the amenities according to the hotel room standards. · Inspect condition of room facilities and report any defects to Assistant Housekeeper / Housekeeping Supervisor. · Turn over any lost and found items to Housekeeping Department. · Attend to guests requests promptly. · Undertake any other duties as requested by the Supervisors. ChatGPT said: ChatGPT The Housekeeping Assistant ensures guest satisfaction by maintaining the cleanliness and organization of hotel guestrooms. Responsibilities include making beds, dusting, vacuuming, cleaning bathrooms, and replenishing amenities according to hotel standards. The role also involves inspecting room facilities, reporting defects, handling lost and found items, responding promptly to guest requests, and assisting with additional tasks as assigned by supervisors. You said: rephrase Responsible for maintaining the cleanliness of the hotel guestrooms to ensure guest satisfaction. · Make bed, dust room, vacuum the room and clean the bathroom. · Replenish the amenities according to the hotel room standards. · Inspect condition of room facilities and report any defects to Assistant Housekeeper / Housekeeping Supervisor. · Turn over any lost and found items to Housekeeping Department. · Attend to guests requests promptly. · Undertake any other duties as requested by the Supervisors. ChatGPT said: ChatGPT Ensure the cleanliness and upkeep of hotel guestrooms to maintain guest satisfaction. Make beds, dust surfaces, vacuum floors, and clean bathrooms. Restock room amenities in line with hotel standards. Check the condition of room facilities and promptly report any issues to the Assistant Housekeeper or Housekeeping Supervisor. Handle and hand over lost and found items to the Housekeeping Department. Respond promptly to guest requests. Perform additional duties as assigned by supervisors. You said: rephrase · Team player but also able to work independently · Customer oriented with a pleasant disposition · Able to multi task and thrive in a fast paced environment · Able to work on rotating shifts, weekends and public holiday ChatGPT said: ChatGPT Strong team player with the ability to work independently. Customer-focused with a friendly and approachable demeanor. Capable of multitasking and excelling in a dynamic, fast-paced environment. Flexible to work rotating shifts, including weekends and public holidays. You said: create a brief job summary for Housekeeping Assistant To complete cleaning tasks on assigned rooms within the prescribed timeframes To carry towels, linens, toiletries and cleaning supplies, using the assigned wheeled carts To clean waste bins, empty ashtrays, and dispose of all trash and waste items from rooms To sweep and mop floors using cleaning tools To replenish supplies, linens and bathroom items To perform the cleaning in accordance with the cleanliness standards To fully understand and comply with workplace safety rules and regulations To carry out any other duties assigned by the Management from time to time ChatGPT said: ChatGPT The Housekeeping Assistant ensures the cleanliness and upkeep of assigned rooms within set timeframes. Responsibilities include replenishing linens and toiletries, disposing of waste, sweeping and mopping floors, and maintaining cleanliness standards. This role requires adherence to workplace safety regulations and performing additional tasks as assigned by management. 1/2 You said: rephrase To complete cleaning tasks on assigned rooms within the prescribed timeframes To carry towels, linens, toiletries and cleaning supplies, using the assigned wheeled carts To clean waste bins, empty ashtrays, and dispose of all trash and waste items from rooms To sweep and mop floors using cleaning tools To replenish supplies, linens and bathroom items To perform the cleaning in accordance with the cleanliness standards To fully understand and comply with workplace safety rules and regulations To carry out any other duties assigned by the Management from time to time ChatGPT said: ChatGPT Complete cleaning tasks for assigned rooms within the designated timeframes. Transport towels, linens, toiletries, and cleaning supplies using assigned carts. Empty waste bins, ashtrays, and dispose of trash and waste appropriately. Sweep and mop floors using the required cleaning tools. Replenish supplies, linens, and bathroom essentials as needed. Perform cleaning tasks in accordance with established cleanliness standards. Understand and adhere to workplace safety rules and regulations. Carry out additional duties as assigned by management. You said: Rephrase No experience required as training will be provided Able to perform rotating shifts, including weekends and public holiday Ability to follow instruction and detail-oriented Ability to work independently Positive, willing to do the extra and not afraid of hard work ChatGPT said: ChatGPT No prior experience needed; training will be provided. Willing to work rotating shifts, including weekends and public holidays. Detail-oriented with the ability to follow instructions effectively. Capable of working independently with minimal supervision. Positive attitude, proactive, and unafraid of hard work. You said: create a brief job summary for Housekeeping Supervisor Supervise and coordinate the daily housekeeping staff, including assigning tasks and conducting inspections. Ensure all guest rooms and public areas are cleaned and maintained to hotel standards. Train, mentor and evaluate the housekeeping staff performance, ensuring compliance with safety and cleanliness protocols. Address guest requests and complaints promptly and professionally. Maintain housekeeping supplies inventory and ensure proper use of cleaning equipment and materials. Collaborate with other departments to ensure smooth operations and guest satisfaction. Ensure compliance with health and safety regulations. ChatGPT said: ChatGPT The Housekeeping Supervisor is responsible for overseeing and coordinating the daily activities of housekeeping staff, ensuring that guest rooms and public areas meet the hotel’s cleanliness standards. This role involves assigning tasks, conducting inspections, training and mentoring staff, and addressing guest requests or complaints. The supervisor will manage inventory of housekeeping supplies, ensure the proper use of cleaning equipment, and collaborate with other departments to maintain smooth operations. Additionally, the Housekeeping Supervisor will ensure compliance with health and safety regulations and maintain high standards of service. You said: rephrase Supervise and coordinate the daily housekeeping staff, including assigning tasks and conducting inspections. Ensure all guest rooms and public areas are cleaned and maintained to hotel standards. Train, mentor and evaluate the housekeeping staff performance, ensuring compliance with safety and cleanliness protocols. Address guest requests and complaints promptly and professionally. Maintain housekeeping supplies inventory and ensure proper use of cleaning equipment and materials. Collaborate with other departments to ensure smooth operations and guest satisfaction. Ensure compliance with health and safety regulations. ChatGPT said: ChatGPT Oversee and coordinate the daily operations of housekeeping staff, assigning tasks and conducting regular inspections. Ensure that guest rooms and public areas are cleaned and maintained according to hotel standards. Provide training, guidance, and performance evaluations to housekeeping staff, ensuring adherence to safety and cleanliness protocols. Respond promptly and professionally to guest requests and concerns. Manage the inventory of housekeeping supplies and ensure the proper usage of cleaning equipment and materials. Work closely with other departments to ensure efficient operations and high guest satisfaction. Ensure compliance with health and safety regulations at all times. You said: pointform ChatGPT said: ChatGPT Supervise and coordinate daily housekeeping staff, assign tasks, and conduct inspections Ensure guest rooms and public areas are cleaned and maintained according to hotel standards Train, mentor, and evaluate housekeeping staff, ensuring adherence to safety and cleanliness protocols Address guest requests and complaints promptly and professionally Maintain housekeeping supplies inventory and ensure proper use of cleaning equipment and materials Collaborate with other departments to ensure smooth operations and guest satisfaction Ensure compliance with health and safety regulations at all times

Qualifications and Requirements

At least 1 year of relevant experience in a similar role, ideally within the hospitality industry Exceptional attention to detail with the ability to manage housekeeping teams efficiently Excellent organizational and time management skills Strong communication abilities and a collaborative approach to working with team members and other departments Knowledgeable in housekeeping procedures and safety standards Willing to work on weekends and public holidays

Working Condition

Working hours

5 days / 44 hours

Company

Nextbeat Singapore Pte Ltd

6A Shenton Way, #04-01, The Work Project, OUE Downtown Gallery, Singapore 068815

Working Location

Confidential

Central Business District (CBD)

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