Service Captain

Responsibilities and Duties

- Receive and process guest orders, delivering food and beverages following standard operating procedures (SOPs). - Maintain a high level of cleanliness and hygiene in the work area, adhering to established standards. - Uphold personal grooming and hygiene standards consistently. - Support supervisors in managing stocks and inventory, fulfilling allocated responsibilities. - Ensure overall restaurant upkeep and promptly report any issues to superiors. - Execute opening and closing tasks as assigned, preparing for service and completing necessary closing duties. - Ensure proper table setup and service. - Complete all tasks with timeliness and punctuality. - Promptly fulfil food and beverage orders and other guest requests in line with operating standards. - Establish strong rapport with guests and recognize and cater to the needs and preferences of regular patrons.

Qualifications and Requirements

- Possess 3 years of experience in a similar role in a Japanese restaurant. - Exhibit excellent customer service skills and a friendly demeanor. - Maintain a positive attitude and demonstrate outstanding communication skills. - Show organizational proficiency and cleanliness.

Working Condition

Working hours

- 5.5 days Work Week, Split Shift (10am – 3pm, 5.30pm – 10pm)

Interview Process

CV screening → 1 to 2 interviews