Assistant Restaurant Manager

Description

We are seeking a highly organized and proactive individual to play a pivotal role in the smooth operation of our team and the positive experiences of our customers. This position involves a blend of administrative support, team leadership, and customer relationship management. You will be instrumental in fostering an efficient, respectful, and inclusive workplace where both employees and customers feel valued and supported.

Responsibilities and Duties

* Organize and manage meeting schedules effectively. * Conduct and document employee performance evaluations. * Cultivate strong and positive relationships with customers. * Participate in the hiring and termination processes for team members. * Mediate and resolve workplace issues and conflicts. * Address and resolve concerns raised by both employees and customers. * Develop and implement strategies to enhance workplace efficiency and the achievement of team goals. * Manage phone communications professionally and efficiently. * Act as a key point of contact and communication between managers, customers, and employees. * Provide clear guidance and direction to team members. * Identify and resolve technical issues related to the point-of-sale system. * Support the ongoing learning and professional growth of team members. * Contribute to the creation and maintenance of a respectful and inclusive team environment.

Qualifications and Requirements

* Proven experience in a role that involves scheduling, coordination, and administrative support. * Demonstrated ability to conduct fair and constructive performance reviews. * Strong interpersonal skills with a proven ability to build and maintain positive relationships with customers. * Experience participating in recruitment processes and understanding of employment-related procedures. * Excellent conflict resolution skills with the ability to mediate and resolve workplace issues effectively. * Strong problem-solving skills to address employee and customer concerns in a timely and satisfactory manner. * Ability to contribute to the development and implementation of strategies for improving efficiency and achieving goals. * Professional and effective phone communication skills. * Strong liaison and communication skills to bridge interactions between various stakeholders (managers, customers, employees). * Demonstrated ability to provide clear direction and guidance to team members. * Technical aptitude to troubleshoot basic point-of-sale (POS) system issues. * A commitment to supporting the learning and development of team members. * A strong belief in and ability to foster a respectful and inclusive team environment. * Excellent organizational and time-management skills.

Working Condition

Salary

Basic Salary 3500