Housekeeping Assistant

Description

The Housekeeping Assistant ensures guest satisfaction by maintaining the cleanliness and organization of hotel guestrooms. Responsibilities include making beds, dusting, vacuuming, cleaning bathrooms, and replenishing amenities according to hotel standards. The role also involves inspecting room facilities, reporting defects, handling lost and found items, responding promptly to guest requests, and assisting with additional tasks as assigned by supervisors.

Responsibilities and Duties

Ensure the cleanliness and upkeep of hotel guestrooms to maintain guest satisfaction. Make beds, dust surfaces, vacuum floors, and clean bathrooms. Restock room amenities in line with hotel standards. Check the condition of room facilities and promptly report any issues to the Assistant Housekeeper or Housekeeping Supervisor. Handle and hand over lost and found items to the Housekeeping Department. Respond promptly to guest requests. Perform additional duties as assigned by supervisors.

Qualifications and Requirements

Strong team player with the ability to work independently. Customer-focused with a friendly and approachable demeanor. Capable of multitasking and excelling in a dynamic, fast-paced environment. Flexible to work rotating shifts, including weekends and public holidays.

Working Condition

Working hours

5 days / 44 hours