Manager

Description

They are seeking an experienced Manager to oversee operations, ensure service excellence, and drive business performance. The role requires strong leadership, business acumen, and operational management expertise. EA License Number: 22C1267 EA Personnel: R22110252

Responsibilities and Duties

- Delegate responsibilities and supervise day-to-day business operations. - Hire, train, motivate, and coach employees to deliver attentive and efficient customer service. - Assess staff performance and provide feedback and training opportunities. - Resolve conflicts or complaints from customers and employees in a professional manner. - Analyze business information and processes to develop more effective strategies and workflows. - Establish and achieve business objectives, including profit and growth targets. - Generate and present reports to senior management or relevant stakeholders. - Ensure staff members comply with company policies and procedures. - Perform other duties to support the overall health and success of the business.

Qualifications and Requirements

- Bachelor’s degree in Business, Management, or a related field (advanced education or experience preferred). - Minimum 8 years of managerial experience in healthcare, pharmaceutical, or related industries. - Strong knowledge of business management, financial oversight, and leadership principles. - Excellent communication, interpersonal, coaching, and conflict resolution skills. - Strong time and project management skills with the ability to analyze data and identify solutions. - Commitment to exceptional customer service and team support. - Willingness to work on weekends and public holidays.