Manager

Description

They are seeking an experienced Manager to oversee business operations, staff management, and service excellence. This role requires strong leadership, operational knowledge, and the ability to drive both customer satisfaction and business success. EA License Number: 22C1267 EA Personnel: R22110252

Responsibilities and Duties

- Delegate responsibilities and supervise daily business operations. - Hire, train, motivate, and coach employees to ensure efficient and attentive customer service. - Assess staff performance and provide constructive feedback and training opportunities. - Resolve conflicts and complaints from customers and employees professionally. - Analyze business processes and develop more efficient strategies. - Establish and achieve business and profit objectives. - Prepare and present reports to upper-level management. - Ensure compliance with company policies and procedures. - Perform additional duties to ensure the overall success of the business.

Qualifications and Requirements

- Bachelor’s degree in business, management, or a related field. - At least 8 years of relevant managerial experience (additional education or experience preferred). - Strong understanding of business management, financial, and leadership principles. - Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills. - Strong time and project management skills. - Ability to analyze processes, identify problems, and develop effective solutions. - Commitment to delivering exceptional customer service and supporting staff development. - Willingness to work on weekends and public holidays.