Service Ambassador

Description

Service Ambassador reports directly to the Assistant Entity Manager 1 & 2 and Entity Manager

Responsibilities and Duties

-Welcomes customers when they arrive. -Greets diners to the table upon arrival and introduces them to the menu. -Maintains familiarity with menu items and brand information to answer customer’s questions and give recommendations. -Ensures proper hygiene as prescribed in the company guidelines -Understands and adheres to proper food handling, food safety and sanitation standard during food preparation, serve and clean up. Ensures proper uniform, punctuality and grooming are according to company policy and standard. -Taking orders of the customers and entering them into the POS system to be processed and transferred to the kitchen. -To receive and confirm reservations. -To collect food orders from the kitchen and verify that it is plated correctly. -Processes payments to customers. -Dishwashing of dirty cutleries. -Proactive in handling and resolving customer’s problems, if necessary.

Qualifications and Requirements

Not provided

Working Condition

Working hours

50 hours, 5 days a week, non-fixed off days. Rotating shift.

Other benefits

- Able to redeem at least 1 meal per shift at any of our entities. - 20% off to family and friends across our outlets. - Uniforms provided - Able to claim $30 per visit to the clinic (max $200 a year) - Able to claim $100 dental a year - Monthly-based sales incentives - Annual training allowance of $500 - Referral bonus up to $1,200 - 1 week paternity leave (non-Singaporeans) - Baby Bonus, $300 per child - Corporate discounts with our partners - 10 days Annual leaves + 1 every each year of service - 14 days outpatient sick leave, 60 days hospitalization (inclusive of outpatient) - 1 day birthday leave #spc

Interview Process

CV screening → 1 to 2 interviews