Assistant / Restaurant Manager

Description

Responsible for overseeing daily restaurant operations, maintaining service quality, and ensuring operational efficiency. The Assistant / Restaurant Manager will lead by example in achieving customer satisfaction, ensuring hygiene standards, managing manpower, and driving profitability. EA License Number: 22C1267 EA Personnel: R22110252

Responsibilities and Duties

- Oversee and ensure efficient daily restaurant operations. - Maintain quality, hygiene, and cleanliness control at all times. - Conduct staff briefings and execute restaurant events smoothly. - Collect, address, and review customer feedback promptly to enhance service quality. - Manage recruitment, onboarding, and manpower planning in compliance with HR standards. - Conduct employee training and provide constructive feedback for performance improvement. - Drive sales and profitability through effective cost control and operational execution. - Support menu planning and promotional activities. - Handle administrative tasks, including POS updates, inventory management, and cash handling. - Generate monthly reports, manage daily bank-ins, and ensure financial accuracy.

Qualifications and Requirements

- Minimum 3 years of F&B experience in a supervisory or managerial capacity. - Strong leadership and customer service orientation. - Proficient in managing P&L and driving profitability. - Comfortable with weekend and shift work. - Strong organizational and communication skills.

Working Condition

Working hours

6 days per week, 44 hours per week (including weekends and shift work)