Assistant Housekeeper

Description

The Assistant Housekeeper is responsible for ensuring that guest rooms and public areas meet the hotel's cleanliness and maintenance standards. This includes regularly inspecting assigned areas to ensure furnishings, facilities, and equipment are well-maintained. The role involves overseeing housekeeping services, conducting random checks, ensuring trolleys are replenished and properly stored, and managing room attendant assignments. The Assistant Housekeeper is also responsible for promptly addressing work orders and guest requests, as well as investigating and following up on feedback related to housekeeping services.

Responsibilities and Duties

* Ensure guest rooms and public areas are maintained according to established policies, standards, and guidelines. * Regularly inspect assigned areas to ensure furnishings, facilities, and equipment are cleaned and well-maintained. * Oversee assigned areas and ensure housekeeping services meet the required standards. * Conduct random checks on service areas to ensure quality. * Ensure trolleys are properly replenished and parked in designated areas. * Carry out Room Attendant duties, including room cleaning and assigning additional tasks. * Ensure work orders and guest requests are completed promptly and efficiently. * Address and follow up on feedback regarding housekeeping services.

Qualifications and Requirements

* O-Level or equivalent qualification * Minimum 2 years of supervisory experience in Hotel Housekeeping * Proactive, detail-oriented, and capable of performing physically demanding tasks and handling heavy loads

Working Condition

Working hours

5 days / 44 hours