Housekeeping Coordinator

Description

As the Housekeeping Coordinator, you will serve as the central point of contact for our housekeeping team, ensuring seamless daily operations. Your responsibilities will include assigning tasks to Room Attendants, dispatching House Attendants and Runners to address guest requests, and supporting the overall efficiency of the housekeeping department.

Responsibilities and Duties

* Manage incoming calls, handle guest requests, and oversee lost and found items while maintaining a strong knowledge of housekeeping operations. * Keep records of daily operations, including updating the housekeeping data board with details such as expected showroom/inspection dates. * Prepare the VIP amenities list. * Coordinate with the Front Office and other departments as needed. * Liaise with the Engineering/Maintenance department to address room maintenance issues. * Ensure proper handover of responsibilities and details to the next shift. * Maintain inventory of supplies, including guestroom amenities, stationery, and cleaning materials. * Assist the Executive Housekeeper in preparing monthly reports and budgets. * Oversee the organization and maintenance of the Housekeeping office, including filing and upkeep.

Qualifications and Requirements

* Degree/Diploma in Hospitality and Tourism Management. * Three (3) years of relevant working experiences and exposure in hospitality industry. * Strong leadership in leading a team. * Excellent interpersonal communications and organising skills. * Able to work independently and as well as with the team.

Working Condition

Working hours

5 days / 44 hours