Senior Host/Hostess

Description

Marguerite is awarded by Michelin with one star. Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception. & Housed within the Flower Dome at Gardens by the Bay. Hortus tempts with a host of sharing plates that celebrate the bright, fresh flavours of the Mediterranean. Vibrant salads, dips and home baked breads are perfect for grazing alongside heartier mains, tagines and rustic dishes straight off our wood fire grill. Housemade cakes, tarts and pastries entice through the day.

Responsibilities and Duties

Operations： ・Greet guests and escort to assigned tables ・Smile, be polite and friendly yet formal ・Anticipate guests needs, follow up on reservation requests ・Answer telephone calls and customer inquires ・Attended reception counter at all times ・Maintain a high level of service & professionalism at all times ・Lead by example ・Be able to provide information about food and beverage offerings ・Ensure safety precautions are adhere to at all times, specifically allergies ・Ensure reservations are recorded correctly ・Take appropriate action in the event of an accident or complaint from guests or employees ・Follow effective operating procedures with a focus on periods of high volume ・Be hands on ・Always be presentable and well groomed ・Ad-hoc duties as assigned by superior Hygiene and Safety： ・Ensure all hygiene standards are met and staff are trained to adhere to these requirements ・Maintain cleanliness and organization in all work areas ・Ensure compliance with all applicable laws and regulations ・Attend all scheduled employee meetings and bring suggestions for improvement ・Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately

Qualifications and Requirements

・Prior industry experience is beneficial but not key ・Good communications skills and command of language ・An easygoing personality ・Able to handle all levels of customers ・Strong communication, interpersonal, public relations, and management skills ・Able to work independently and in a team

Working Condition

Working hours

・5 days work week/44hrs

Other benefits

・Staff Meals + Staff Benefits + Birthday Leave will be entitled ・Comprehensive Medical & Dental Insurance Coverage