Sales Support

Description

The Sales Support role involves responding to inquiries through various channels (Wechat, telephone, email, and walk-ins) by providing accurate and helpful information to prospective clients. The role also includes promoting and marketing the company’s services to agents and parents, building a sales network, and developing strategies. Additionally, the Sales Support team assists with student admissions, liaises with statutory boards, and accompanies clients for necessary procedures. The role involves planning and participating in school visitations, handling administrative duties, attending briefings and training sessions, and assisting with ad-hoc tasks as needed.

Responsibilities and Duties

* Respond to inquiries via WeChat, telephone, email, and walk-ins, providing advice and ensuring prospective clients receive accurate and relevant information. * Engage with agents and parents to promote and market the company's services, build a sales network, and develop effective sales strategies. * Assist students and parents with administrative tasks related to school admissions (both MoE and International). * Accompany clients to statutory boards and guide them through student admission requirements. * Plan and participate in school visitations with prospective clients, including liaising with school staff and handling related matters. * Attend briefings, subject sharing sessions, and training as required by the company and its affiliates. * Provide support for ad-hoc duties as necessary.

Qualifications and Requirements

* Diploma or Bachelor’s degree with an interest in the education sector. * Proficient in Microsoft Office applications. * Strong communication and interpersonal skills. * Capable of engaging with customers across multiple channels. * Team-oriented with the ability to collaborate effectively. * Bilingual in English and Mandarin, with the ability to communicate with Mandarin-speaking clients.

Working Condition

Working hours

5 days / 44 hours