Sales Coordinator

Description

The Sales Coordinator supports the sales team with administrative tasks such as quotations, orders, invoicing, and project scheduling. They handle customer inquiries, provide solutions, and ensure excellent service. The role involves collaborating with internal teams, staying updated through product training, preparing tender documents, and sourcing new sales opportunities.

Responsibilities and Duties

Provide comprehensive administrative support to the outdoor sales team, including preparing quotations, sales orders, purchase orders, delivery orders, and invoices. Efficiently manage a high volume of inquiries, offering effective solutions to address customer concerns. Deliver exceptional customer service and support to both internal and external stakeholders. Liaise with key external customer contacts as needed to maintain strong relationships. Assist the lead manager in ensuring projects are executed according to plans and schedules. Collaborate with internal departments such as Finance, Procurement, Logistics, and Marketing to ensure seamless operations. Participate in vendor-led product training sessions, both online and offline, to stay informed about new developments. Support the preparation and submission of tender reports and documents. Actively source new sales opportunities by following up on inbound leads.

Qualifications and Requirements

Diploma in Business or a related field. 1-2 years of experience in administrative or relevant roles. Familiarity with computer hardware, software, and maintenance contracts. Strong communication skills, including phone etiquette and customer service focus. Enthusiastic about building relationships and maintaining rapport with IT business partners. Opportunity to enhance consultative sales skills while supporting the team in achieving monthly targets. Motivated to succeed in a fast-paced, dynamic environment with a collaborative and growth-oriented team. Proficient in MS Office and Excel.

Working Condition

Working hours

5 days / 44 hours