Senior Restaurant Operations Manager

Description

A dedicated and results-driven leader is needed to oversee the smooth and profitable operation of multiple restaurant locations under a single brand. This role involves managing daily operations, planning menus, leading staff, and ensuring exceptional customer experiences. The ideal candidate will be a proactive individual with strong organizational and communication skills.

Responsibilities and Duties

* Oversee administration and operations of multiple restaurant outlets. * Plan menus with chefs and manage supply purchasing. * Estimate food and beverage costs. * Supervise portion control and preparation. * Ensure consistent high-quality food and service. * Plan marketing, advertising, and special events. * Direct hiring, training, and scheduling of staff. * Implement standardized procedures and regulations. * Ensure proper working condition of equipment. * Safeguard company properties. * Ensure proper daily sales deposits. * Uphold outlet cleanliness. * Investigate and resolve customer complaints. * Prepare customer checks using POS system. * Perform other duties as assigned.

Qualifications and Requirements

* Minimum GCE 'N' level or equivalent education. * 4-6 years of relevant restaurant management experience. * Strong communication, interpersonal, and management skills. * Energetic and positive attitude. * Ability to work independently and in a team.

Working Condition

Salary

Basic Salary 5000