Hotel Receptionist

Description

They are seeking a friendly and service-oriented Hotel Receptionist to join our front office team. You will be the first point of contact for guests, ensuring a warm welcome and smooth stay experience. EA License Number: 22C1267 EA Personnel: R22110252

Responsibilities and Duties

* Ensure guest rooms are properly supplied with amenities for comfort and convenience. * Provide assistance to guests and perform service recovery when required. * Uphold Hotel Yan’s policies and Government Safety Management Measures. * Answer incoming calls promptly, politely, and connect to the right department. * Handle guest check-in/check-out procedures efficiently. * Record messages, maintain equipment, and report maintenance issues to engineers. * Perform duties assigned by Supervisor or Management.

Qualifications and Requirements

* Singaporean/PR preferred. * Able to work rotating shifts, including weekends and public holidays. * Fluent in spoken and written English. * Comfortable using the hotel’s computer systems. * Pleasant personality with strong interpersonal skills. * Able to work effectively in a fast-paced environment.

Working Condition

Working hours

Rotating shifts, including weekends and public holidays