SALES ASSISTANT MANAGER

Description

This role provides essential support to the Sales Manager in the daily operation of the retail store. The Assistant Sales Manager contributes to sales growth by developing improvement strategies, addressing customer concerns, and assisting with staff recruitment. This position also requires the ability to oversee sales staff and delegate tasks in the Sales Manager's absence. Success in this role depends on strong leadership skills and ensuring adherence to established organizational policies and procedures, with a primary focus on delivering excellent customer service.

Responsibilities and Duties

- Consistently achieve or surpass established sales targets. - Supervise and mentor the sales team, providing motivation and incentives to drive performance and reach sales goals. - Monitor and evaluate sales team performance, offering constructive feedback and identifying areas for development. - Maintain a clean, organized, and well-maintained store environment to enhance the customer experience. - Develop and maintain positive, productive relationships with customers. - Identify and implement strategies to increase sales revenue and market share. - Attend scheduled sales meetings and training sessions to stay informed about products, sales techniques, and industry trends. - Ensure appropriate inventory levels are maintained to meet customer demand. - Assume all responsibilities of the Sales Manager when they are unavailable. - Compile, analyze, and communicate daily summaries of sales activities to management. - Support the sales process by ensuring the store is adequately stocked with merchandise. - Recommend and display products that align with customer preferences and needs. - Manage point-of-sale transactions efficiently and accurately. - Maintain current knowledge of product details and promotional offers. - Track and manage sales-related expenses, compiling, analyzing, and summarizing data for reimbursement. - Update customer information in the organizational database as necessary. - Perform other related duties as assigned by superiors.

Qualifications and Requirements

- High school diploma or equivalent certification. - A bachelor’s degree in marketing, communications, or a related field is considered a plus. - Demonstrated experience in sales and customer service roles. - Competency in standard office software applications. - Ability to thrive in a fast-paced work environment. - Strong problem-solving abilities. - Effective management and leadership skills. - Excellent written and verbal communication skills. - Exceptional customer service skills. - Ability to handle multiple tasks simultaneously and work effectively under pressure. - Availability to work flexible hours, including evenings, holidays, and weekends as needed.

Working Condition

Salary

Basic Salary 6000