Sales Coordinator

Description

The Sales Coordinator will support the sales team by managing schedules, maintaining important documents, and ensuring smooth communication between the sales and operations departments. Key responsibilities include handling day-to-day project administration such as quotations and invoices, ensuring the availability of sales materials, coordinating deliveries with drivers, and providing after-sales support. The role also involves processing orders accurately and on time, addressing customer complaints, managing import and export tasks for overseas orders, and assisting with any ad-hoc duties assigned by the Sales Manager. Strong organizational and communication skills are essential for success in this role.

Responsibilities and Duties

Manage the sales team by organizing schedules, maintaining important documents, and sharing relevant information. Act as a liaison between the operations team and the sales manager to ensure smooth communication. Oversee daily project administration tasks such as preparing quotations and invoices. Ensure sales-related materials and equipment are available and adequate. Coordinate with drivers for order deliveries and pickups. Address customer complaints and provide after-sales support as needed. Process all orders accurately and in a timely manner. Notify clients of any unexpected delays or issues. Manage import and export tasks for overseas orders. Assist with any ad-hoc tasks assigned by the Sales Manager.

Qualifications and Requirements

At least 1 year of experience in an administrative role. Proficient in both English and Mandarin (required for communication with Warehouse staff from Mainland China). Preference for candidates living in the western region. Strong communication skills with quick response times. Open to learning and able to handle pressure effectively. Proficient in Microsoft Excel, Word, and email. Skilled in using software to streamline daily work processes.

Working Condition

Working hours

5 days / 44 hours