Station Captain/Head Waiter

Description

Only at SUSHISAMBA will you find a unique blend of Japanese, Brazilian and Peruvian culture and cuisine. SUSHISAMBA is born of the energy and spirit of these three distinct cultures, a tri-cultural coalition that took root in the early 20th century when thousands of Japanese emigrants traveled to South America’s fertile soil to cultivate coffee plantations and find their fortune. In bustling cities like Lima in Peru, and São Paulo in Brazil, the integration of Japanese, Brazilian and Peruvian cultures flourished. Equal parts imagination and history, the SUSHISAMBA experience is truly unique. Beating at the heart of SUSHISAMBA is a deep appreciation for enjoying life and celebrating with friends.

Responsibilities and Duties

* Knows and uses the service guidelines by the brand guideline. * Prompt, and courteous greeting of customers * Take orders and deliver food to customers on the table in an accurate and timely manner * Ensure all guests receive positive and professional service to the highest standards to exceed the * customer's expectations and obtain the feedback of the customer * Follow sequence of service standards as per brand guidelines * Have a complete and thorough knowledge of all menu items in order to be able to describe and make suggestive selling to customers * Ensure food quality and consistency is delivered at all times * Manage the set up and close down of tables within section * Divide restaurant into sections for each shift and ensure fair allocations * Ensure full closing procedures are carried out consistently and thoroughly * Ensure tables are turned around and ready with minimal delay * Maintain cleanliness and hygiene standards * Ensure the cleanliness and refilling of condiment sets and napkin containers * Coordinating with cashier to handle accurately order invoices and tips * Keeps all work stations and equipment as clean as possible at all times * Attend all regular departmental briefings and contribute to an open communication within the assigned team * Performs other duties pertinent to this job as assigned

Qualifications and Requirements

* Minimum 3 years of experience in similar positions in a high-volume, fine dining restaurant * Good in English * Good communications and interpersonal skills * Customer oriented with a positive attitude and smiling face * Cooperative and self-giving team player * Ability and willingness to perform under stress * Positive and high energy level

Working Condition

Working hours

* 12:00- 3:00 PM and 6:00 PM- 1:00 AM (transport provided at night), Working Days: 5 days/week.

Other benefits

* $400 allowance, AWS, medical allowance, annual evaluation, tips, incentive

Interview Process

CV screening → 1 interview