Concierge

Nextbeat Singapore Pte Ltd

Updated Date: 06 Oct 2025

Concierge
  • Industry
    Hotel
  • Job Category Front Office
  • Salary $2,000 - $4,000 SGD
  • Job Type Full-Time
  • Location Central Business District

Description

They are seeking an enthusiastic and service-oriented Concierge to join our front office team. Our collection includes Maxwell Reserve, Duxton Reserve, The Vagabond Club, and The Serangoon Club – all part of a luxury hotel portfolio. We are looking for candidates with exceptional passion for hospitality and a drive to create memorable guest experiences. EA License Number: 22C1267 EA Personnel: R22110252

Responsibilities and Duties

- Assist with guest check-ins, room assignments, and special requests while applying upselling strategies. - Manage check-outs, luggage assistance, and payment processing in compliance with cash handling and credit card procedures. - Provide guests with information on hotel services, events, directions, attractions, and transport arrangements. - Handle reservations, pre-registration, blocking, and cancellations in line with hotel policies. - Perform night audit duties and prepare reports during overnight shifts. - Ensure compliance with hotel standards, privacy policies, and brand requirements. - Attend departmental meetings and maintain professional appearance and punctuality. - Write shift reports and record incidents such as theft, accidents, or injuries. - Support other departments and undertake special projects as assigned. - Practice safe work habits and comply with sanitary, safety, and emergency procedures.

Qualifications and Requirements

- Minimum 1 year of hospitality/front office experience. - Excellent command of English and strong organizational skills. - Ability to work in a fast-paced environment with a positive and professional attitude. - Flexibility to support different shifts, departments, or assignments (including SHN operations if required).

Company

Nextbeat Singapore Pte Ltd

6A Shenton Way, #04-01, The Work Project, OUE Downtown Gallery, Singapore 068815

Working Location

Confidential

Central Business District (CBD)

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