Supervisor

Description

We are seeking a committed and energetic Restaurant Supervisor / Assistant Manager to lead our front-of-house operations and ensure a seamless dining experience for our guests. The ideal candidate is service-oriented, fluent in Mandarin, and capable of managing evening operations effectively.

Responsibilities and Duties

*Coordinate daily restaurant operations and ensure smooth execution of service *Deliver excellent food and beverage service, aiming to maximize customer satisfaction *Respond promptly and professionally to customer feedback and complaints *Organize and supervise shift schedules, ensuring appropriate staff coverage *Evaluate staff performance and provide actionable feedback to enhance productivity *Forecast inventory needs and manage ordering of supplies, utensils, and cleaning products *Maintain operational excellence during night shifts

Qualifications and Requirements

*Fluent in Mandarin (spoken) *Willing and able to work night shifts, weekends, and public holidays *Proven experience in a supervisory or assistant management role within F&B *Solid background in customer service and complaint resolution *Strong knowledge of food and beverage operations, including menu items and ingredients *Excellent leadership, motivational, and interpersonal skills *Good financial acumen and ability to manage budgets and costs

Working Condition

Salary

Basic Salary 3500