Tea Barista / Senior Tea Barista

Description

At CHAGEE, we also strive to provide a unique and memorable experience beyond our rich tea flavours. We want our tea lovers to become invested in the culture and to be in an environment that allows for tea to be enjoyed with the comfort of friends. To achieve this, we set out to modernise our outlets with a spacious, grandeur tea bar concept that is meant to be comfortable and relaxing.

Responsibilities and Duties

・Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner ・Prepare beverage according to standardized recipes and customer preferences ・Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served ・Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions ・Prepare drinks by following the prescribed recipes and preparation techniques ・Ensure knowledge of menu and products ・Accurately process customer orders, handle cash and electronic payments ・Act in compliance to operational policies and procedures ・Communicate customer feedback to managers and recommend new menu items ・Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol ・Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies, handling stock delivery upon arrival as needed and communicating inventory needs to management ・Handle daily administrative tasks related to outlet operations

Qualifications and Requirements

・Responsible, highly motivated and proactive individual with regular and punctual attendance ・Prior working experience as a Barista or in a similar customer service role is preferred, however not mandatory but an added advantage. Training will be provided ・Ability to work in a fast-paced environment and handle multiple tasks simultaneously ・Basic math skills for processing payment and handling cash transactions ・Able to work and collaborate as a team to achieve outlet targets and to ensure smooth operational process ・Flexibility to work various shifts, work evening, weekends, and holidays as needed

Working Condition

Working hours

・5 days work week/44hrs

Other benefits

・Career Progression

Interview Process

CV screening → 1 interview