Retail Manager

Description

Oversee the daily operations of the massage center or spa to ensure smooth service delivery and a positive client experience. EA License Number: 22C1267 EA Personnel: R22110252

Responsibilities and Duties

- Manage staff hiring, training, scheduling, and performance supervision. - Oversee appointment scheduling, facility maintenance, and compliance with health and safety standards. - Address client needs, handle issues promptly, and ensure high levels of customer satisfaction. - Assist in budgeting, revenue tracking, and inventory management to maintain financial performance. - Promote spa services through marketing and sales initiatives. - Ensure adherence to all relevant health and safety regulations.

Qualifications and Requirements

- No requirement

Working Condition

Working hours

Retail hours (5-day work week, including weekends and public holidays)