Restaurant Manager

Description

We are seeking a dynamic and experienced leader to take charge of the daily operations of our restaurant. As Restaurant Manager, you will be the driving force behind exceptional service, a thriving team, and satisfied customers. Your role will encompass overseeing all front-of-house and back-of-house activities, ensuring efficiency, and maintaining the highest standards of quality, safety, and financial performance.

Responsibilities and Duties

* Oversee the daily operations of both the front and back of the restaurant. * Provide outstanding service and strive to exceed customer expectations. * Address customer feedback and complaints effectively and promptly. * Regularly assess product quality and explore new supplier options. * Organize and supervise staff schedules and shifts. * Evaluate employee performance and offer constructive feedback to enhance productivity. * Forecast future needs for supplies, kitchen equipment, and cleaning materials. * Ensure strict adherence to all sanitation and safety regulations. * Cultivate a positive image for the restaurant and suggest strategies for improvement. * Manage operational costs effectively and identify ways to minimize waste. * Generate comprehensive reports on weekly, monthly, and annual financial performance. * Promote the restaurant within the local community through positive interactions and events. * Recommend strategies to broaden customer reach, such as promotions and social media engagement. * Train new and existing staff on best practices in customer service. * Implement and uphold policies and procedures to ensure the ongoing success of the restaurant.

Qualifications and Requirements

* Demonstrated experience as a Restaurant Manager, General Manager, Hospitality Manager, or in a similar leadership role within the restaurant industry. * Proven track record of providing excellent customer service in a management capacity. * Comprehensive knowledge of food and beverage operations, including the ability to understand and communicate information about ingredients and dishes. * Familiarity with restaurant management software (e.g., OpenTable, PeachWorks). * Strong leadership, motivational, and interpersonal skills. * Keen financial management abilities. * A Bachelor's degree in Hotel and Catering Management or a related field. * Flexibility to work various shifts, including weekends and public holidays.

Working Condition

Salary

Basic Salary 4700