Restaurant Manager

Description

We are looking for a highly organized and proactive Restaurant Operations Coordinator to oversee the smooth day-to-day functioning of our restaurant. You will play a key role in delivering outstanding guest experiences while managing the team and ensuring operational efficiency. Your ability to maintain high standards, manage resources wisely, and support staff development will be essential to the continued success of the restaurant. EA License Number: 22C1267 EA Personnel: R22110252

Responsibilities and Duties

*Oversee the overall daily activities and operations within the restaurant *Ensure guests receive excellent service and a positive dining experience *Address and resolve customer concerns promptly and professionally *Monitor product quality consistently and explore potential new suppliers *Manage scheduling, supervise shift activities, and coordinate team workflows *Conduct regular performance reviews and provide constructive feedback to staff *Forecast inventory needs for food, kitchen tools, and cleaning supplies to avoid shortages *Maintain strict adherence to health, safety, and sanitation standards *Protect and enhance the restaurant’s reputation by identifying opportunities for improvement *Monitor expenses closely and implement strategies to reduce waste and control costs *Compile comprehensive financial and operational reports on a regular basis *Promote the restaurant within the local community through events and personal outreach *Suggest new ideas to expand the restaurant’s customer base and brand awareness *Provide training for both new hires and current employees focused on customer service excellence *Establish and enforce policies that support smooth and consistent restaurant operations *Understand the processes involved in catering operations *Be flexible to work early mornings, late nights, or other irregular hours as needed

Qualifications and Requirements

*Proven experience in managing restaurant operations or a similar hospitality role *Strong leadership skills with the ability to motivate and guide a team *Excellent communication and interpersonal skills *Highly organized with great attention to detail and the ability to multitask *Familiarity with health, safety, and sanitation regulations in a food service environment *Basic financial acumen to manage costs and analyze operational reports *Knowledge of catering services and processes is a plus *Ability to handle pressure in a fast-paced setting while maintaining professionalism *Willingness to work flexible shifts, including weekends and public holidays