Administrative Coordinator

Description

The Administrative Coordinator will manage day-to-day sales operations, including processing orders, quotations, invoices, and handling customer inquiries. The role involves sourcing new sales opportunities, engaging with key customers, and coordinating projects with internal teams. The coordinator will assist in preparing tender documents and participate in product training sessions.

Responsibilities and Duties

Manage daily sales operations and processes. Handle sales orders, including quotations, sales orders, purchase orders, delivery orders, and invoicing. Effectively address a high volume of customer inquiries and resolve issues promptly. Provide exceptional customer support and service. Identify and pursue new sales opportunities through inbound lead follow-ups. Maintain communication with key external customer contacts as required. Coordinate projects, assisting the lead manager in ensuring deadlines are met and projects stay on track. Collaborate with internal departments such as Finance, Procurement, Logistics, and Marketing. Support the preparation and submission of documents and reports for tenders. Participate in regular product training sessions, both online and offline, provided by vendors.

Qualifications and Requirements

Diploma in Business or a related field. Ideally 1-2 years of relevant work experience. Knowledge of computer hardware, software, or maintenance contracts is an advantage. Ability to excel in a fast-paced, dynamic environment. Strong phone presence with excellent interpersonal and customer service skills. Eager to develop consultative sales skills and support the team in achieving monthly targets. Enjoys engaging with people and building strong relationships with IT Business Partners. Proficient in MS Office applications.

Working Condition

Working hours

5 days / 44 hours