Retail Supervisor Trainee

Description

The Retail Supervisor Trainee will assist in managing daily store operations, lead and motivate a team of Retail Associates, and provide coaching on systems and sales skills. They will update duty rosters, oversee inventory management, and ensure excellent customer service. The role requires strong leadership, communication skills, and flexibility to work various hours, including weekends and holidays, as well as participation in meetings and ad-hoc projects.

Responsibilities and Duties

Develop and execute operational plans for the team Lead, manage, and motivate a team of Retail Associates Prepare and update duty rosters in the Info-Tech HRMS Time Management System Coach and train Retail Associates on GLOB+ system usage Conduct daily team briefings before shifts Provide constructive feedback and help team members develop sales skills Lead by example in customer service, merchandise knowledge, selling skills, and cashiering Manage and improve inventory management SOP and procedures Ensure customer satisfaction while multitasking Demonstrate excellent customer service and communication skills Oversee and manage the team effectively Work varied hours, including nights, weekends, and holidays Attend meetings and handle ad-hoc tasks or projects assigned by superiors

Qualifications and Requirements

At least 1 year of supervisory experience in retail is preferred Professional, pleasant personality Strong communication skills and a team player Maintain a positive attitude and focus on customer satisfaction in a fast-paced setting Willing to commit to rotating shifts, including weekends and public holidays