Communications & Administrative Executive (Japanese Speaking)

Description

Chateraise has been a hugely successful patisserie in Japan since 1954, and they finally made their way to Singapore in 2015. The pastry shop has more than 470 stores across Japan and operates 27 outlets in Singapore alone. Chateraise is unique in featuring a wide variety of cakes, pastries, sweets and Japanese drinks. Treats from Chateraise are made with fresh ingredients that are directly sourced from pastures and farms.

Responsibilities and Duties

• Handling and resolving customer complaints and following up with customers to ensure high level satisfaction • Provide support and maintenance of company's social media accounts • Provide strategic insights and recommendations for online/digital marketing • Ensure smooth communications between all channels of business • Preparation of regularly scheduled reports (daily / bi-weekly / monthly) • Inventory management of stocks • Support sales team in the ordering and distribution of materials. • Maintain and upkeep all office administrative records • Event preparation and execution • Any other ad hoc duties

Qualifications and Requirements

• Degree/Diploma in Marketing, Communications, Graphic Design or related field. • Minimum of 1- 2 years of relevant experience working in relevant field • Proficiency in Adobe creative software (e.g. Photoshop, In-design, Illustrator, Premiere, etc.) is required • Proficient in MS Office Applications • Require Languages: English, Chinese and Japanese JLPT 2 (for liaise with Japanese and Chinese speaking partners) • Collaborative, proactive and solutions orientated • Excellent communication and interpersonal skills • Team player with a positive attitude and pleasant deposition • Independent and self motivated • Flexible and adaptable to new challenges • Resourceful, able to work under pressure and committed to work • Keen interest in social media content development • Able to commence work within a short notice

Working Condition

Working hours

• 5 days work week (8.30AM - 6.30PM)

Interview Process

CV screening → 1 to 2 interviews