RETAIL ASSISTANT

Description

The Retail Assistant plays a key role in delivering excellent customer service by greeting customers, addressing inquiries, and providing product information and recommendations. Responsibilities include advising customers on promotions and member benefits, processing transactions, handling exchanges and refunds, and maintaining a clean, organized store environment. The role also involves assisting with stock management and arranging merchandise to ensure appealing displays and smooth operations.

Responsibilities and Duties

Welcome customers and provide assistance as needed. Respond to customer inquiries and address their concerns. Offer detailed product information and personalized recommendations. Inform customers about membership perks, ongoing promotions, and sales opportunities. Process transactions, including cash, checks, and credit card payments accurately. Handle exchanges, returns, and refunds in alignment with company policies. Maintain a clean, organized, and visually appealing store environment. Support inventory management and stock replenishment tasks. Arrange merchandise on shelves and create attractive displays.

Qualifications and Requirements

Prior experience in retail is an advantage. Strong customer service abilities with a focus on creating positive experiences. Effective communication and interpersonal skills to interact with diverse customers. Proficient in basic math and comfortable using computers for transactions and inventory tasks. Flexibility to work weekends, holidays, and during peak periods.

Working Condition

Working hours

6 days / retail hours