Retail Assistant

Description

As a Retail Assistant, you will deliver exceptional customer service by greeting and assisting customers with professionalism and courtesy. You will guide customers in selecting products, offering tailored recommendations, and sharing detailed product knowledge. Responsibilities also include maintaining a clean, organised, and visually appealing store, monitoring inventory, and restocking shelves. You will work closely with the sales team to meet sales targets and stay updated on industry trends and new products to provide customers with accurate information. Additionally, you will assist customers with photography-related products, leveraging your basic knowledge of lighting, videography, and amateur photography. You will also perform other duties as assigned by the Store Manager.

Responsibilities and Duties

* Provide outstanding customer service by professionally assisting customers. * Guide product selection and offer recommendations based on customer needs. * Maintain store cleanliness, organisation, and visual appeal. * Monitor and manage inventory, restocking shelves as required. * Collaborate with the sales team to achieve targets and contribute to store success. * Stay informed about new products and industry trends. * Assist customers with photography and videography products using basic knowledge of the field. * Perform other store-related tasks as assigned by the Store Manager.

Qualifications and Requirements

* 1-3 years of experience in retail, customer service, or sales. * Minimum secondary education or high school diploma. * Strong communication and interpersonal skills. * Excellent organisational and time-management abilities. * Basic proficiency in Microsoft Office (Word, Excel). * Familiarity with IT and hardware products. * Ability to learn quickly and adapt to new technologies. * Passion for photography and videography is a plus. * Able to work both independently and in a team environment.

Working Condition

Working hours

5 days / 44 hours