Retail Associate

Description

As a Retail Associate, you will manage daily operations at our showroom/boutique, delivering exceptional customer service and a memorable in-store experience aligned with our brand. You’ll quickly become knowledgeable about our product range, assist customers with inquiries, and ensure efficient POS transactions. Responsibilities include handling exchanges and returns, maintaining showroom visual standards, conducting routine stocktakes, managing customer service channels, and supporting retail events and activations. Additionally, you’ll help keep the showroom clean and organized.

Responsibilities and Duties

* Oversee daily operations * Deliver exceptional customer service, creating a memorable in-store experience that aligns with our brand image. * Quickly learn the product range and proactively assist customers with their needs and questions. * Operate the POS system efficiently, ensuring a high level of accuracy. * Handle exchanges and returns professionally. * Maintain visual merchandising standards in the showroom/boutique. * Conduct routine stocktakes to ensure accurate inventory. * Manage customer service channels effectively. * Support the execution of retail events and activations. * Keep the showroom/boutique clean and well-organized.

Qualifications and Requirements

Retail experience preferred, with an interest in the luxury watch industry or willingness to learn. Ability to work independently, detail-oriented, and self-motivated. Strong team player with good communication skills. Basic computer skills and proficiency in English.

Working Condition

Working hours

5 days/ 44 hours ( including weekends/PH)