Receptionist

Description

Smilepoint Dental is a family oriented dental practice

Responsibilities and Duties

・Perform receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence. ・Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible. ・Manage office supplies such as dental products, stationery, equipment and furniture. ・Ensure clinic operations run smoothly. Liaise with with appropriate vendors/department to resolve any issues. ・Submit dental claims vis CHAS, Medisave and Dental Insurance portals. ・Perform administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Qualifications and Requirements

・Experience in customer service or reception duties (preferred) ・Minimum Diploma ・Possess good communication skills ・Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply ・Career returnees are welcome to apply ・Must be able to work on at least one weekend (Sat or Sun)

Working Condition

Working hours

・5days 44hrs. [Weekday] 8:30am~6:30pm [Weekend] 9am~6pm ※Must be able to work on at least one weekend (Sat or Sun) ※Clinic is closed on Public Holiday

Other benefits

・Work-life balance - 5-day work week with no night shifts ・Annual leave ・Medical and dental benefits ・Located near MRT station ・Career growth with structured training opportunities

Interview Process

CV screening → 1 to 2 interviews