Service Supervisor

Description

Papi's Tacos is a cozy taqueria and vibrant Mexican eatery located on Singapore's bustling Seah Street. Reflecting the informal street dining culture of Central Mexico, Papi’s Tacos represents the long-awaited arrival of authentic, fuss-free Mexican food in the Lion City. Along with a convivial atmosphere and honest food steeped in tradition, diners are welcomed with heartfelt hospitality from a kitchen helmed by Head Chef and Partner, Mauricio Espinoza. "Papi" hails from the small town of Papalotla, Mexico and brings his heritage to an array of simple, yet mouthwatering tacos and native dishes. One of the best Mexican restaurants in Singapore! Mexican Restaurant Bras Basah | Tacos | Burrit

Responsibilities and Duties

Overseeing daily front-of-house operations to ensure a positive customer experience and manage the service staff. Supervise staff: You would establish work schedules and delegate tasks to the service staff, such as servers and hosts. This includes providing on-the-job training and performance evaluations to ensure high standards of service. Manage operations: You will monitor daily operations to ensure smooth workflow, coordinate with the kitchen team, and maintain safety and sanitation standards. Customer service: As the senior floor staff, you will handle guest inquiries and resolve any complaints with professionalism to ensure customer satisfaction. Inventory control: You would help manage inventory for front-of-house needs, such as drinks and serving supplies, and assist with placing new orders. Cash handling: Responsibilities often include managing cash floats, balancing tills, and performing other general cash handling procedures. Assist management: You will work closely with the restaurant manager to support business objectives, which may include tasks such as tracking labor costs or contributing to marketing initiatives.

Qualifications and Requirements

No requirement

Working Condition

Working hours

5 day work week, rotating shift