Service Staff

Description

RE&S is a leading regional food service company with a diverse portfolio, that includes quality restaurants and food manufacturing.

Responsibilities and Duties

<Position Purpose> • Carry out specific range of operation tasks within clearly defined SOP (standard operating procedures) • Work independently and as a reliable team member, carrying out assigned task and know when to request for help or advice <Responsibilities> *Restaurant Operations* • Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP • Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines • Provide service to customers • Execute proper cash management • Preparation and serving of all drinks, beverages and dessert items *Restaurant Management & Planning* • Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary • Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness *Quality Assurance & Control* • Comply with SOP and safety requirements • Ensure quality of food is up to the prescribed standard • Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area • Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety *People Management* • Perform as a reliable team member and communicate clearly and audibly

Qualifications and Requirements

• Fine Dining experience is must

Working Condition

Working hours

48 hours 5 days work week

Other benefits

* Performance bonus, avg 1 month * Sales incentive, annual leave, medical benefits etc * Retention Bonus $500