Restaurant Manager

Description

We are seeking a results-driven and experienced Restaurant Manager to oversee the full spectrum of our restaurant’s operations. You will play a key role in ensuring exceptional service, customer satisfaction, and business profitability, while leading and inspiring a dedicated team. As a representative of the brand, you will uphold and promote the values and standards of the restaurant. EA License Number: 22C1267 EA Personnel: R22110252

Responsibilities and Duties

*Manage day-to-day restaurant operations to ensure smooth and efficient service. *Recruit, train, schedule, and supervise all front- and back-of-house staff. *Monitor and manage budgets, payroll, and cost controls to ensure profitability. *Develop, implement, and enforce service standards, policies, and procedures. *Lead regular team meetings, conduct performance reviews, and support staff development. *Ensure compliance with health, safety, and licensing regulations. *Resolve high-level customer concerns and build strong guest relationships.

Qualifications and Requirements

*Minimum 3 years of experience in restaurant management. *Proven leadership skills with a strong grasp of team development and performance management. *Solid understanding of restaurant operations, budgeting, and financial analysis. *Excellent communication, organizational, and problem-solving abilities. *Familiarity with Chinese cuisine and culture is highly desirable. *Experience in managing franchise restaurant operations is a plus.